SUSE 8.0 install problem any ideas?

On Friday 25 October 2002 09:52 am, Ernest Baca wrote:
> I try to boot into rescue. The support people sent me some instructions on
> booting into rescue then sending them a file. Same problem. My cdrom goes
> into lala land because it is hooked up to the motherboard controller which
> is not recognized. When I responded to suse with that problem they sent
> back an e-mail telling me that they would have to charge for further
> support which I won't do since they can't even figure it out themselves. I
> read the problem with the promise controller cards. It seems to be a
> problem with thier raid cards. This is just a standard promise ata133
> card.

I've never been much impressed by SuSE's support myself. They did not even
answer my last question to them by e-mail. Sad. I used to be able to get
answers directly from the developers, but now that I do not work with them I
do not feel that I should bother them. So I switched to Gentoo.

I am almost out of ideas. There is one more, but you may not want to do it for
some reason.

I think that you are actually supposed to populate the IDEs completely in
order, without skipping any spots. So for example, the common practice of
making the disk the master on one IDE and the CD-ROM the master on another is
actually not strictly kosher (although I have never seen it fail). One should
have both the master and slave populated on IDE0 before going on to IDE1. So
in your case, I would move the disk drives to IDE0, as the master and slave.
Then leave the CD-ROM on IDE1 as the master. Do not use the Promise board.

If the onboard controller is not as fast as the Promise board, and you want
that ATA-133 speed, then disable the on-board controller using the BIOS,
place the disk drives on the first IDE port for the Promise controller as
master and slave and place the CD-ROM on the second port of the Promise
controller as the master.

-Pete-