SUSE 8.0 install problem any ideas?

I try to boot into rescue. The support people sent me some instructions on
booting into rescue then sending them a file. Same problem. My cdrom goes
into lala land because it is hooked up to the motherboard controller which
is not recognized. When I responded to suse with that problem they sent
back an e-mail telling me that they would have to charge for further support
which I won't do since they can't even figure it out themselves. I read the
problem with the promise controller cards. It seems to be a problem with
thier raid cards. This is just a standard promise ata133 card.

Thanks,
Ernie Baca






>From: Peter Buechler <peter.buechler@cox.net>
>Reply-To: plug-discuss@lists.plug.phoenix.az.us
>To: plug-discuss@lists.plug.phoenix.az.us
>Subject: Re: SUSE 8.0 install problem any ideas?
>Date: Thu, 24 Oct 2002 23:01:48 -0700
>
>On Thursday 24 October 2002 04:13 pm, Ernest Baca wrote:
> > I tried safe mode and manual install. No go. I also tried booting into
>the
> > rescue system and same problem. Seems to be the same problem no matter
> > what mode.
>
>Were you at least able to boot up with the rescue disk? Try searching the
>support database. I found that they have a problem with the Promise. Here
>is
>the link:
>
>http://sdb.suse.de/en/sdb/html/dstark_promise.html
>
>But this problem is that the Promise modules cannot be loaded. You have the
>opposite problem. But maybe the hwinfo command can help you, or search the
>database for other articles.
>
>Good luck...
>
>-Pete-
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