Transmitting screen shots for legal records

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Author: Victor Odhner
Date:  
Subject: Transmitting screen shots for legal records
George Toft wrote:
> But no! The Business requires we capture
> *exactly* what the member saw.


OK, the solution is obvious.

* Send them an IMAGE containing the agreement.
They'd have to set any options in a prior step
so that they could be incorporated into the
image, along with their personal information.

* Make that image small enough to appear on a
small screen, in black & white (for compactness
and to eliminate any color-blindness issues),
and use JavaScript to force the window size.
There are some browser-dependent differences
regarding window size controls.

* Oh yeah: if they have a "wrong" browser,
or won't enable JavaScript, then they can't
play. (Management will probably decree that
this is MSIE 5 or 6, but maybe you could push
them to allow some others. Each has to be
tested.)

* When they click on the I AGREE button within
the image, they have agreed. The POST will
include the window size, and you have to
log that to demonstrate they saw the whole
thing. I think we're getting into Imagemaps
here, and the POST contents MUST be retained
in the logging of the transaction to ensure
you can demonstrate WHERE they clicked.

Logging is essential here, since you must at
least document that the browser did request
downloading of that image. The image can
have a serialized name, so the logged download
can be directly correlated with the archived
image of that user's personalized agreement.

Legally, unless they concentrate on detailed
logging and well documented procedures, they
don't have a leg to stand on.

Another approach of course is to send them
an executable program via download, that they
can use remotely to execute an agreement.

Rotsa Ruck!

Vic