regarding wiredglobal

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Author: der.hans
Date:  
Subject: regarding wiredglobal
Am 04. Feb, 2001 schwäzte Brian Cluff so:

> As Eric Thelin can tell you with cox. He once called cox about an outage
> and happened to mention that he was running linux on their service, then
> later on when he called and was having problem with their service when his
> machine was booted into WINDOWS they refused to help him because the first
> person has added a note that said that he ran linux and they had a policy
> that prevented them from supporting him anymore, even though it was a
> supported OS question!!!!!!


Start calling business and corporate offices. Let them know that they're
not covering a support call reporting a problem on *their* side. It also
helps if you ask JLF about which government entities can make their life
miserable for screwing up with telecom stuff.

> Soooo, I will never mention that I run linux on my service... ever!


I will let them know point blank that I'm running Linux as well as remind
them that I know more about this stuff than they do. If I get ahold of
someone who knows more than I do, then OS is irrelevant :).

ciao,

der.hans
--
# home.pages.de/~lufthans/ www.YourCompanyHere.net ;-)
# Magic is science unexplained. - der.hans