OT: New Chromebook won't reach printer

[Victor Odhner]

My wife’s Chromebook died (broken charging port) so we got a new HP Chromebook. The old one worked perfectly with CUPS.

Now our printer shows up in CUPS, but if I try to set up a print, Chromebook says it can’t connect.

Any theories about why this computer won’t connect?

Google’s Cloud Print worked for her Google account in Chrome on a macBook. That same instance shows on the Chromebook as “ready to print,” but is not offered in the print dialog.

I added a Brother app on the Chromebook, but it couldn’t see anything.

I’ve been through all this for hours, repeatedly. Rebooted the Chromebook, even reloaded the account.

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