Cups issues
Michael Butash
michael at butash.net
Fri Mar 9 18:02:23 MST 2012
That would be yes, sorry for the late response. Distro-based dpkg.
It could be something that their 32bit drivers aren't finding the 64bit
counterparts - I've run into that a lot unfortunately with games and
such not native to a dist, but I've not seen log or any stdout that
complains. If I can figure out the flow of executables I'll ldd some of
their bins to see what shows incomplete.
I hate foreign proprietary blobs of crap like this from vendors for a
reason.
-mb
On 03/08/2012 11:08 AM, Lisa Kachold wrote:
> Sorry for top post but do you have 64 bit ghostscript?
>
> On 8 Mar 2012 10:40, "Michael Butash" <michael at butash.net
> <mailto:michael at butash.net>> wrote:
>
> Thanks everyone.
>
> Using 12.04 64bit
> Found/installed the .deb drivers already, no joy
> Brother cupswrapper drivers are installed prior to anything added,
> dpkg shows them as happy with ii
> Removed/deleted/tried numerous different things, no joy
> Found some issues with 32b libs in 11.10, did the same "fix" here
> (copy /usr/lib/* brother libs to lib32)
> Doesn't show any errors or anything and works normally other than
> the blanks
>
> I've checked cups access/error, syslog, etc with no errors to be had
> - it thinks everything is dandy. Only thing I see is periodic
> discovery errors once a day.
>
> Odd part was when adding the printer in cups, it found it with mdns,
> but there were 4 instances of it "found". I've tried each, thinking
> maybe it's some iteration of port/driver/etc, but they've all worked
> the same, thinking it's a disconnect from cups to the apps.
>
> I've never NOT been able to print by default without any drivers
> when I've tried, it's the first time I've had to deal with vendor
> drivers so no idea what to expect with cups. With no logs or
> anything showing anything wrong, I'm a bit up a creek as I'm not
> familiar enough with cups to start systracing it or the apps printer
> functions. I need to find some docs how exactly cups works - it's
> never been a very interesting point of research for me before. :)
>
> -mb
>
>
>
> On 03/08/2012 05:52 AM, Lisa Kachold wrote:
>
> Hi Michael,
>
> Which Ubuntu distro do you have?
>
> 0) Kernel: It seems that Ubuntu 11.10 has multiple printing
> issues -
> compared to 11.04 (a serious loss of QA from Canonical folks).
> When
> did you last update?
> http://ubuntuforums.org/__showthread.php?t=1862413&page=__2
> <http://ubuntuforums.org/showthread.php?t=1862413&page=2>
> <http://ubuntuforums.org/__showthread.php?t=1862413&page=__2
> <http://ubuntuforums.org/showthread.php?t=1862413&page=2>>
>
> Go to Applications -> Accessories -> Terminal
> sudo dpkg --configure -a
> sudo apt-get update
> sudo apt-get upgrade
>
> TEST your driver now! If works - Dance!
>
> 1) Are you using 64 bit? Printer drivers for Ubuntu from
> Brother are
> 32bit only.
>
> sudo uname -a
>
> 2) Verify your driver:
>
> sudo dpkg -l | grep Brother
>
> Note that if one or both lines start with “iF” instead of “ii”
> then this
> appears to signify the installation failed to complete correctly.
> Remove the installation completely by editing (AFTER BACKING UP ALL
> FILES to be able to roll back after):
>
> 1. In System, Administration, Printers, delete the printer in
> question.
> You might also need to browse to http://localhost:631 and delete
> it in
> the CUPS printer list if it shows up there.
>
> 2. Go into a terminal, then gksudo nautilus
> which will open Nautilus with root permissions.
>
> 3. Use nautilus to go to folder /var/lib/dpkg/info
>
> Find all of the files that are named with your printer
> concatenated with
> "cupswrapper" "${printername}cupswrapper..." and delete them.
>
> sudo grep $printername *
> del $filename
>
> 4. Go back a level to folder /var/lib/dpkg and open the file called
> "status" in gEdit. Do a File Save As and called it
> status.backup. Close,
> and re-open the file "status" (not the backup copy). Search for
> "$printername". You should find a paragraph starting with the words
> "Package: $printernamecupswrapper" Delete that section and save
> the file.
>
> 5. Now repeat the process outlined in step 4, but with the file
> called
> "available".
>
> You should now be able to go to a terminal and run sudo dpkg
> --configure
> -a without any errors.
>
> Go to Brother and get the correct printer driver:
> http://welcome.solutions.__brother.com/bsc/public_s/id/__linux/en/index.html
> <http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/index.html>
> Reference:
> http://ubuntuforums.org/__archive/index.php/t-1653917.__html
> <http://ubuntuforums.org/archive/index.php/t-1653917.html>
>
> Remember to restart cups after adding back following their
> instructions.
>
> Does it work? No---> send us some logs?
>
> On Thu, Mar 8, 2012 at 12:59 AM, Michael Butash
> <michael at butash.net <mailto:michael at butash.net>
> <mailto:michael at butash.net <mailto:michael at butash.net>>> wrote:
>
> Since there are printer users here it seems, I was wondering if
> anyone else has run into this...
>
> I recently acquired a Brother color laser (mfc-9440cn), and
> cannot
> get it to print from my ubuntu box. I've been doing
> everything via
> cups local web interface for setup/add and everything tests
> and test
> prints ok, but any image comes out blank white. Local tests and
> prints all work fine, but nothing aside from the ubuntu test
> page
> has printed successfully via an actual "print".
>
> I've ensured ghostscript is there, everything looks ok in status
> before/after, i just get nothing printed. Scanning to it
> via the
> network works dandy with the drivers, just something isn't right
> with something with how apps are sending to the printer
> drivers. I
> hardly ever print anything anymore, and simply haven't used
> printing
> features enough to have run into it, so I'm hoping one of
> you might
> have seen this.
>
>
> Googling various iterations of 'brother white blank pages'
> hasn't
> resulted in much after hours.
>
> Thanks in advance!
>
> -mb
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