Cups issues

Thu Mar 8 11:08:51 MST 2012

Sorry for top post  but do you have 64 bit ghostscript?
On 8 Mar 2012 10:40, "Michael Butash" <michael at butash.net> wrote:

> Thanks everyone.
>
> Using 12.04 64bit
> Found/installed the .deb drivers already, no joy
> Brother cupswrapper drivers are installed prior to anything added, dpkg
> shows them as happy with ii
> Removed/deleted/tried numerous different things, no joy
> Found some issues with 32b libs in 11.10, did the same "fix" here (copy
> /usr/lib/* brother libs to lib32)
> Doesn't show any errors or anything and works normally other than the
> blanks
>
> I've checked cups access/error, syslog, etc with no errors to be had - it
> thinks everything is dandy.  Only thing I see is periodic discovery errors
> once a day.
>
> Odd part was when adding the printer in cups, it found it with mdns, but
> there were 4 instances of it "found".  I've tried each, thinking maybe it's
> some iteration of port/driver/etc, but they've all worked the same,
> thinking it's a disconnect from cups to the apps.
>
> I've never NOT been able to print by default without any drivers when I've
> tried, it's the first time I've had to deal with vendor drivers so no idea
> what to expect with cups.  With no logs or anything showing anything wrong,
> I'm a bit up a creek as I'm not familiar enough with cups to start
> systracing it or the apps printer functions.  I need to find some docs how
> exactly cups works - it's never been a very interesting point of research
> for me before.  :)
>
> -mb
>
>
>
> On 03/08/2012 05:52 AM, Lisa Kachold wrote:
>
>> Hi Michael,
>>
>> Which Ubuntu distro do you have?
>>
>> 0) Kernel:  It seems that Ubuntu 11.10 has multiple printing issues -
>> compared to 11.04  (a serious loss of QA from Canonical folks).  When
>> did you last update?
>> http://ubuntuforums.org/**showthread.php?t=1862413&page=**2<http://ubuntuforums.org/showthread.php?t=1862413&page=2>
>> <http://ubuntuforums.org/**showthread.php?t=1862413&page=**2<http://ubuntuforums.org/showthread.php?t=1862413&page=2>
>> >
>>
>> Go to Applications -> Accessories -> Terminal
>> sudo dpkg --configure -a
>> sudo apt-get update
>> sudo apt-get upgrade
>>
>> TEST your driver now!  If works - Dance!
>>
>> 1) Are you using 64 bit?  Printer drivers for Ubuntu from Brother are
>> 32bit only.
>>
>> sudo uname -a
>>
>> 2) Verify your driver:
>>
>> sudo dpkg -l | grep Brother
>>
>> Note that if one or both lines start with “iF” instead of “ii” then this
>> appears to signify the installation failed to complete correctly.
>> Remove the installation completely by editing (AFTER BACKING UP ALL
>> FILES to be able to roll back after):
>>
>> 1. In System, Administration, Printers, delete the printer in question.
>> You might also need to browse to http://localhost:631 and delete it in
>> the CUPS printer list if it shows up there.
>>
>> 2. Go into a terminal, then gksudo nautilus
>> which will open Nautilus with root permissions.
>>
>> 3. Use nautilus to go to folder /var/lib/dpkg/info
>>
>> Find all of the files that are named with your printer concatenated with
>> "cupswrapper" "${printername}cupswrapper..." and delete them.
>>
>> sudo grep $printername  *
>> del $filename
>>
>> 4. Go back a level to folder /var/lib/dpkg and open the file called
>> "status" in gEdit. Do a File Save As and called it status.backup. Close,
>> and re-open the file "status" (not the backup copy). Search for
>> "$printername". You should find a paragraph starting with the words
>> "Package: $printernamecupswrapper" Delete that section and save the file.
>>
>> 5. Now repeat the process outlined in step 4, but with the file called
>> "available".
>>
>> You should now be able to go to a terminal and run sudo dpkg --configure
>> -a without any errors.
>>
>> Go to Brother and get the correct printer driver:
>> http://welcome.solutions.**brother.com/bsc/public_s/id/**
>> linux/en/index.html<http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/index.html>
>> Reference: http://ubuntuforums.org/**archive/index.php/t-1653917.**html<http://ubuntuforums.org/archive/index.php/t-1653917.html>
>>
>> Remember to restart cups after adding back following their instructions.
>>
>> Does it work?  No---> send us some logs?
>>
>> On Thu, Mar 8, 2012 at 12:59 AM, Michael Butash <michael at butash.net
>> <mailto:michael at butash.net>> wrote:
>>
>>    Since there are printer users here it seems, I was wondering if
>>    anyone else has run into this...
>>
>>    I recently acquired a Brother color laser (mfc-9440cn), and cannot
>>    get it to print from my ubuntu box.  I've been doing everything via
>>    cups local web interface for setup/add and everything tests and test
>>    prints ok, but any image comes out blank white.  Local tests and
>>    prints all work fine, but nothing aside from the ubuntu test page
>>    has printed successfully via an actual "print".
>>
>>    I've ensured ghostscript is there, everything looks ok in status
>>    before/after, i just get nothing printed.  Scanning to it via the
>>    network works dandy with the drivers, just something isn't right
>>    with something with how apps are sending to the printer drivers.  I
>>    hardly ever print anything anymore, and simply haven't used printing
>>    features enough to have run into it, so I'm hoping one of you might
>>    have seen this.
>>
>>
>>    Googling various iterations of 'brother white blank pages' hasn't
>>    resulted in much after hours.
>>
>>    Thanks in advance!
>>
>>    -mb
>>    ------------------------------**__---------------------
>>    PLUG-discuss mailing list - PLUG-discuss at lists.plug.__phoe**nix.az.us<http://phoenix.az.us>
>>    <mailto:PLUG-discuss at lists.**plug.phoenix.az.us<PLUG-discuss at lists.plug.phoenix.az.us>
>> >
>>    To subscribe, unsubscribe, or to change your mail settings:
>>    http://lists.PLUG.phoenix.az._**_us/mailman/listinfo/plug-__**discuss
>>    <http://lists.PLUG.phoenix.az.**us/mailman/listinfo/plug-**discuss<http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss>
>> >
>>
>>
>>
>>
>> --
>> (503) 754-4452 Android
>> (623) 239-3392 Skype
>> (623) 688-3392 Google Voice
>> **
>> it-clowns.com <http://it-clowns.com>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>  ------------------------------**---------------------
> PLUG-discuss mailing list - PLUG-discuss at lists.plug.**phoenix.az.us<PLUG-discuss at lists.plug.phoenix.az.us>
> To subscribe, unsubscribe, or to change your mail settings:
> http://lists.PLUG.phoenix.az.**us/mailman/listinfo/plug-**discuss<http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.PLUG.phoenix.az.us/pipermail/plug-discuss/attachments/20120308/73032690/attachment.html>