?: Cox vs QWEST

[John Seth]

   I'm on the East Side of Central (close to 32nd st & McDowell). I've 
had my moment's with Cox, quite a few... sporadic up & down, bad tv 
signal. But, mysteriously after I complained almost every night for a 
week straight, they called me up and said something to the effect of "We 
made some billing changes and have a tech out there straightening things 
out for us..." (wha? ... and why wasn't this done before?)

   Now, my 'net connection has been fairly solid (down once in the past 
3 weeks), my tv clear, and my phone works. My 'net connection is faster, 
and I believe they actually did increase the speed as they claimed, and 
they also block ANY port 25 traffic (in/out), and port 80.  I haven't 
tried any other ports, but I hope they'd block windows ports, I don't 
want my neighbor seeing my systems, not that I'd let them).

    My phone is another story, at one point they thought I cancelled my 
phone service, then I called them and screamed, and that was fixed, then 
the voicemail and "extras" had to be reprogrammed into the router my 
phone went into... add another 2 days. Again, it's fine now, and clear 
as a whistle. Someone else mentioned using their cell for Long 
Distance... I do that as well as Cox seems adamant about $.05/min for 
any long distance.

   I have the full digital package, Digital TV with 100's of channels, 
digital phone and Basic Internet ... $99.95 (+$20 in fees and taxes).
I'm new to AZ, and have yet to have Qwest, but I've had these problems 
with almost any provider, except the one I worked for in NY.  I agree 
with someone else's quote with a slight modification: "they all suck, 
pick the one you have the least".

Just my two, long winded, coppers...

    Tony



Kurt Granroth wrote:
> On Feb 13, 2006, at 4:12 PM, Mark Jarvis wrote:
>> 3) QWEST promises download speed of 1+ MByte/sec. (This doesn't sound 
>> correct to me--I thought that DSL was slower, but . . .)
> 
> That doesn't sound right.  Maybe 1MBit/s or so would be more likely.  I 
> don't think I've ever seen any network throughput advertised in 
> megabytes per second.  Cox is typically thought of as the faster service 
> and I think it offers 5 MBit/s.  1 MByte/s would be (roughly!) 8 MBit/s.
> 
> Hrm.. now that I think of it, Cox bumped their download speed a few 
> months back.  I wonder if they are more than 8 MBit/s these days.  I do 
> know that my downloads have been noticeably faster.  In the past, I was 
> happy with 450KByte/s but now I often get over 600KByte/s
> 
> Kurt
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