swapping a cable modem

[Craig White]

On Fri, 2005-12-09 at 11:47 -0700, Lynn David Newton wrote:
> I'm sure there are other lists where I could ask this,
> but the folks here tend to have ready answers for this
> sort of thing:
> 
> I've been "renting" the cable modem Cox supplies. I
> just bought one of my own so I can save that charge.
> 
> Is there anything I have to do besides swap it in place
> to make it work? Like maybe let them know the modem's
> MAC address has changed? I assume they can read that
> address from their end, because it's their hose coming
> in through the wall. I don't have any idea how to read
> it on my side, or whether it's even necessary.
> 
> Incidentally, like most people on this list, my modem
> goes to a hub, not directly to a computer.
> 
> Obviously, I have to contact some phone number at Cox
> to tell them to come get their modem and to stop
> billing me for theirs. I can deal with that. I just
> want to know what I have to do to get the old one out
> and the new one in as quickly and with as little pain
> as possible.
----
you have to call Cox

623-594-1000

give them the serial number/model # of the modem and stay on line until
it is working for you

Craig