Re: Re: Cox Gigablast

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Author: Jerry Snitselaar
Date:  
To: Main PLUG discussion list
Subject: Re: Re: Cox Gigablast
On Sat Nov 18 17, Stephen Partington wrote:
>This is what i had before gig. And the service was great. But i use way
>more than 1t of data in a month. So gig was actually a savings.
>


They have capped new gigablast subscribers with the 1tb limit unfortunately.
If you had it prior to late Sept, then you continue to get the unlimited data.



>On Nov 18, 2017 4:38 PM, <> wrote:
>
>> I am using Cox Communications "Ultimate" package. 300 Mbps download, 30
>> Mbps upload, with measured values usually 5 to 10 percent above those
>> values. Also I get 1 Tbyte usage per month. the price is $100 per month.
>> I am very pleased with this service.
>>
>>
>>
>>
>> --------- Original Message ---------
>> Subject: Re: Cox Gigablast
>> From: "Eric Oyen" <>
>> Date: 11/18/17 10:48 am
>> To: "Main PLUG discussion list" <>
>>
>> let me dig up the sales number for cox business.
>>
>> I couldn't find the phone number directly, but there is this site here:
>> https://www.cox.com/business/contact-us/contact-sales.html
>>
>> I just called them through their residential number. they gave me this
>> number for direct contact: 800-529-5118 <(800)%20529-5118>
>>
>>
>> hope this helps.
>>
>> btw, I am on cox business premier service. it's 50 mbits/11 mbits for only
>> $79 monthly. I also use chrome cast here from youtube tv for about $35 a
>> month. so, I am definitely spending over $140 less than I would be for
>> residential service (including tv).
>>
>> hope this helps.
>>
>> Eric Oyen
>> From the central offices of the Technomage Guild, Support Referrals Dept.
>> On Nov 18, 2017, at 10:33 AM, Snyder, Alexander J wrote:
>>
>> I think I'll take you up on that. Any information on how I get to the
>> promised land would be very welcome!
>>
>> Thanks!
>>
>> Thanks,
>> Alex.
>>
>> Sent from my Samsung Galaxy S8+
>>
>> On Nov 18, 2017 10:20, "Eric Oyen" <> wrote:
>>
>>> you might have to call cox business and speak to Jame Hidalgo. He is my
>>> contact over there. btw, business class internet doesn't suffer from the
>>> hard cap that you got charged for this last time out. they might even have
>>> access to the fiber that you want.
>>>
>>> now, sure, most of the tier 1 droids at residential customer service are
>>> good people. However, anyone who has ever worked a CSr desk knows that they
>>> all have to run from a script.
>>>
>>> anyway, if you call Jame Hidalgo at cox business, please tell him who
>>> referred you.
>>>
>>> Eric OYen
>>> from the central office of the Technomage Guild, Internet services
>>> referrals Dept.
>>>
>>> On Nov 18, 2017, at 7:44 AM, wrote:
>>>
>>>
>>>
>>> Asked for a supervisor.
>>>
>>>
>>>
>>>
>>> On 2017-11-17 12:38, Snyder, Alexander J wrote:
>>>
>>> Kind of irritated by this ...
>>>
>>> Cox lays fiber in my subdivision, has the service trucks wrapped in
>>> "Gigablast" vinyl adverts ...
>>>
>>> Service folk gladly sharing that "it's for gigablast" ...
>>>
>>> I did my giddy dance, nerdgasm, the whole 9 yards ...
>>> #ShutUpAndTakeMyMoney
>>>
>>> I called them each week and spoke to customer service folks that seemed
>>> to be less informed than the guy last week ...
>>>
>>> Bro ... that was 6 months ago. >:-(
>>>
>>> The only major development was Cox billing me for going over 1TB a
>>> bandwidth a month.
>>>
>>> Friends in Auhtukee and Glendale have it, and are quite happy with it.
>>> Why can't I have this happiness?
>>>
>>> Sincerely,
>>> AloneAndHopless ...
>>>
>>> ;-)
>>>
>>>
>>>
>>>
>>>
>>> Thanks,
>>> Alex.
>>>
>>> Sent from my Samsung Galaxy S8+
>>>
>>> On Nov 17, 2017 12:13, "Jerry Snitselaar" <> wrote:
>>>
>>>> Anyone using this service? It looks like it finally arrived in our
>>>> neighborhood. I'd prefer to try Google Fiber, but that seems to be
>>>> dead in the valley since their competitors complained about the deals
>>>> they were able to make with the cities. So tempted to upgrade to this.
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