RE: Re: Cox Gigablast

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Author: Stephen Partington
Date:  
To: Main PLUG discussion list
Subject: RE: Re: Cox Gigablast
This is what i had before gig. And the service was great. But i use way
more than 1t of data in a month. So gig was actually a savings.

On Nov 18, 2017 4:38 PM, <> wrote:

> I am using Cox Communications "Ultimate" package. 300 Mbps download, 30
> Mbps upload, with measured values usually 5 to 10 percent above those
> values. Also I get 1 Tbyte usage per month. the price is $100 per month.
> I am very pleased with this service.
>
>
>
>
> --------- Original Message ---------
> Subject: Re: Cox Gigablast
> From: "Eric Oyen" <>
> Date: 11/18/17 10:48 am
> To: "Main PLUG discussion list" <>
>
> let me dig up the sales number for cox business.
>
> I couldn't find the phone number directly, but there is this site here:
> https://www.cox.com/business/contact-us/contact-sales.html
>
> I just called them through their residential number. they gave me this
> number for direct contact: 800-529-5118 <(800)%20529-5118>
>
>
> hope this helps.
>
> btw, I am on cox business premier service. it's 50 mbits/11 mbits for only
> $79 monthly. I also use chrome cast here from youtube tv for about $35 a
> month. so, I am definitely spending over $140 less than I would be for
> residential service (including tv).
>
> hope this helps.
>
> Eric Oyen
> From the central offices of the Technomage Guild, Support Referrals Dept.
> On Nov 18, 2017, at 10:33 AM, Snyder, Alexander J wrote:
>
> I think I'll take you up on that. Any information on how I get to the
> promised land would be very welcome!
>
> Thanks!
>
> Thanks,
> Alex.
>
> Sent from my Samsung Galaxy S8+
>
> On Nov 18, 2017 10:20, "Eric Oyen" <> wrote:
>
>> you might have to call cox business and speak to Jame Hidalgo. He is my
>> contact over there. btw, business class internet doesn't suffer from the
>> hard cap that you got charged for this last time out. they might even have
>> access to the fiber that you want.
>>
>> now, sure, most of the tier 1 droids at residential customer service are
>> good people. However, anyone who has ever worked a CSr desk knows that they
>> all have to run from a script.
>>
>> anyway, if you call Jame Hidalgo at cox business, please tell him who
>> referred you.
>>
>> Eric OYen
>> from the central office of the Technomage Guild, Internet services
>> referrals Dept.
>>
>> On Nov 18, 2017, at 7:44 AM, wrote:
>>
>>
>>
>> Asked for a supervisor.
>>
>>
>>
>>
>> On 2017-11-17 12:38, Snyder, Alexander J wrote:
>>
>> Kind of irritated by this ...
>>
>> Cox lays fiber in my subdivision, has the service trucks wrapped in
>> "Gigablast" vinyl adverts ...
>>
>> Service folk gladly sharing that "it's for gigablast" ...
>>
>> I did my giddy dance, nerdgasm, the whole 9 yards ...
>> #ShutUpAndTakeMyMoney
>>
>> I called them each week and spoke to customer service folks that seemed
>> to be less informed than the guy last week ...
>>
>> Bro ... that was 6 months ago. >:-(
>>
>> The only major development was Cox billing me for going over 1TB a
>> bandwidth a month.
>>
>> Friends in Auhtukee and Glendale have it, and are quite happy with it.
>> Why can't I have this happiness?
>>
>> Sincerely,
>> AloneAndHopless ...
>>
>> ;-)
>>
>>
>>
>>
>>
>> Thanks,
>> Alex.
>>
>> Sent from my Samsung Galaxy S8+
>>
>> On Nov 17, 2017 12:13, "Jerry Snitselaar" <> wrote:
>>
>>> Anyone using this service? It looks like it finally arrived in our
>>> neighborhood. I'd prefer to try Google Fiber, but that seems to be
>>> dead in the valley since their competitors complained about the deals
>>> they were able to make with the cities. So tempted to upgrade to this.
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