Re: Cox Gigablast

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Author: Snyder, Alexander J
Date:  
To: PLUG Distro
Subject: Re: Cox Gigablast
I think I'll take you up on that. Any information on how I get to the
promised land would be very welcome!

Thanks!

Thanks,
Alex.

Sent from my Samsung Galaxy S8+

On Nov 18, 2017 10:20, "Eric Oyen" <> wrote:

> you might have to call cox business and speak to Jame Hidalgo. He is my
> contact over there. btw, business class internet doesn't suffer from the
> hard cap that you got charged for this last time out. they might even have
> access to the fiber that you want.
>
> now, sure, most of the tier 1 droids at residential customer service are
> good people. However, anyone who has ever worked a CSr desk knows that they
> all have to run from a script.
>
> anyway, if you call Jame Hidalgo at cox business, please tell him who
> referred you.
>
> Eric OYen
> from the central office of the Technomage Guild, Internet services
> referrals Dept.
>
> On Nov 18, 2017, at 7:44 AM, wrote:
>
>
> Asked for a supervisor.
>
>
>
> On 2017-11-17 12:38, Snyder, Alexander J wrote:
>
> Kind of irritated by this ...
>
> Cox lays fiber in my subdivision, has the service trucks wrapped in
> "Gigablast" vinyl adverts ...
>
> Service folk gladly sharing that "it's for gigablast" ...
>
> I did my giddy dance, nerdgasm, the whole 9 yards ... #ShutUpAndTakeMyMoney
>
> I called them each week and spoke to customer service folks that seemed to
> be less informed than the guy last week ...
>
> Bro ... that was 6 months ago. >:-(
>
> The only major development was Cox billing me for going over 1TB a
> bandwidth a month.
>
> Friends in Auhtukee and Glendale have it, and are quite happy with it. Why
> can't I have this happiness?
>
> Sincerely,
> AloneAndHopless ...
>
> ;-)
>
>
>
>
>
> Thanks,
> Alex.
>
> Sent from my Samsung Galaxy S8+
>
> On Nov 17, 2017 12:13, "Jerry Snitselaar" <> wrote:
>
>> Anyone using this service? It looks like it finally arrived in our
>> neighborhood. I'd prefer to try Google Fiber, but that seems to be
>> dead in the valley since their competitors complained about the deals
>> they were able to make with the cities. So tempted to upgrade to this.
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