Re: Plex Media Problems

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Author: Mark Phillips
Date:  
To: Main PLUG discussion list
Subject: Re: Plex Media Problems
Actually, I discovered the source of the problem. I have two Roku 2
players, an XS and an XD. The XS works just fine, with an occasional stop
and re-buffering after the first minute and then no issues after that. It
is the XD that won't stream any more with the latest Linux plex server.

I don't think it is a plex issue. I think it is a Roku issue, and it is
time to get some new Roku hardware. They are pretty cheap on Amazon. A Roku
4 is less than $100.

Any suggestions from the group on the best upgrade for a Roku?

Thanks!

Mark

On Sun, Oct 22, 2017 at 11:58 AM, Snyder, Alexander J <
> wrote:

> Holly crap, I'm not the only one! For me, the video seems to crap out
> after a commercial, or at least the 2 second black screen gap where a
> commercial was edited out. The audio continues, but the video is black. I
> have to back out of the video and then "resume" from where I was and then
> it's fine.
>
> I'm also running a Roku on WiFi and it works fine with other apps. This
> also happened after the latest update.
>
> I suspect Plex will patch this bug soon. They are usually on it with this
> kind of stuff.
>
> Thanks,
> Alex.
>
> Sent from my Samsung Galaxy S8+
>
> On Oct 22, 2017 10:09, "Mark Phillips" <> wrote:
>
>> I have been running a plex media server on an older Debian laptop for
>> years. I upgraded to the latest version (1.9.4.4325), and now it is not
>> working. I am not sure how to diagnose this problem. I can't reload the
>> older version I was using, as I don't remember which version it was.
>>
>> I access plex through a Roku box connected to my LG TV using wifi. The
>> symptoms are that the video quits after a few minutes. and the roku plex
>> app dies, but not the plex server. I can play movies through the plex
>> server without any issue on a computer or Android table over Wifi or hard
>> wired. Needless to say, the roku works just fine with Amazon, Netflix, etc.
>>
>> I looked in the log files and don't see any error messages. I tried
>> disabling the firewall on my plex server, and the symptoms are the same -
>> the video starts and plays for a few minutes then the roku plex app goes
>> away and I have to reconnect to the plex server. The plex server on the
>> computer does not die.
>>
>> Any suggestions for debugging this problem further would be greatly
>> appreciated!
>>
>> Mark
>>
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