cox vs centurylink

[Stephen Partington]

I have had pretty decent experiences when connecting with their customer
service. Lots of red tape like hoops to jump through however.

On Fri, Jul 17, 2015 at 8:53 AM, Mark Phillips <mark at phillipsmarketing.biz>
wrote:

> I have been using Cox residential for over 20 years (is that even
> possible?), and except for a few outages (new construction in the area and
> someone cut the cable), my Internet has just worked. I have my own home LAN
> with several machines running on it, and the biggest outages occurred when
> my cable modems died. I dread calling them on the phone with a problem and
> I really don't understand how they earned all these JD Powers awards for
> customer service (unless they just bought them), but the Internet just
> seems to work for me. I am located in central Scottsdale.
>
> Mark
>
> P.S. I have the bundled TV and phone package.
>
> On Fri, Jul 17, 2015 at 8:37 AM, Stephen Partington <cryptworks at gmail.com>
> wrote:
>
>> Well i have to say in my area Century Link is a horrible amount of fail.
>> 20mb max residential and business is up to 40mb but with only 2mb upload
>> for almost 200 a month.
>>
>> On Fri, Jul 17, 2015 at 5:30 AM, Keith Smith <techlists at phpcoderusa.com>
>> wrote:
>>
>>> On 2015-07-17 00:17, der.hans wrote:
>>>
>>>> moin moin,
>>>>
>>>> it would be a pay-per-view grudge match :).
>>>>
>>>> Anyway, time to reconsider ISPs. Those are the two wired options
>>>> available. No charter in my neighborhood and I have been told by many,
>>>> many people to be thankful of that.
>>>>
>>>> Anyway, my requirements are to have all ports open, static IPs and
>>>> decent
>>>> upstream bandwidth.
>>>>
>>>> Cox residential is out because they block ports 25 and 80.
>>>>
>>>> Cox business allows all ports, offers static IPs and has decent
>>>> bandwidth
>>>> in both directions.
>>>>
>>>
>>> I work from home and have Cox Business.  I have had one short outage in
>>> 3 or 4 years compared to one or two every year while on a consumer plan.  I
>>> ran a server for a short time and it seemed to be fine.  I suspect some
>>> latency since it is not a direct connection to the Internet.  They have
>>> always treated me well.  When I switched over from consumer to business it
>>> cost an additional $25/mo.  Not sure of the marginal cost today.  I'm
>>> planning on setting up a server when I get the time and do my own
>>> hosting... at least for a while to both same money and learn. And I think
>>> initially there is a contract.  From then on it is month to month which
>>> cost more so there is an incentive to be on a contract.
>>>
>>>
>>>
>>>> CenturyLink wants to hide all the information about its services. I did
>>>> finally find some information including further contradictory
>>>> information,
>>>> so I'm confused about what they offer. I have little confidence in their
>>>> sales support knowing.
>>>>
>>>> CenturyLink partners with m$ for services I don't care about ( hosted
>>>> mail
>>>> and web ).
>>>>
>>>> It looks like CenturyLink is prepping to compete with Google fiber, but
>>>> not holding my breath for that service or the competitive response from
>>>> the incumbants.
>>>>
>>>> Then again, CenturyLink's site is dedicated to bundling with little
>>>> information for what you actually get in the bundles.
>>>>
>>>> Any feedback on experience with Qwest/CenturyLink?
>>>>
>>>> ciao,
>>>>
>>>> der.hans
>>>>
>>>
>>> --
>>> Keith Smith
>>>
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>>>
>>
>>
>>
>> --
>> A mouse trap, placed on top of your alarm clock, will prevent you from
>> rolling over and going back to sleep after you hit the snooze button.
>>
>> Stephen
>>
>>
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>
>
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-- 
A mouse trap, placed on top of your alarm clock, will prevent you from
rolling over and going back to sleep after you hit the snooze button.

Stephen
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