cox vs centurylink

Mark Phillips mark at phillipsmarketing.biz
Fri Jul 17 08:53:06 MST 2015


I have been using Cox residential for over 20 years (is that even
possible?), and except for a few outages (new construction in the area and
someone cut the cable), my Internet has just worked. I have my own home LAN
with several machines running on it, and the biggest outages occurred when
my cable modems died. I dread calling them on the phone with a problem and
I really don't understand how they earned all these JD Powers awards for
customer service (unless they just bought them), but the Internet just
seems to work for me. I am located in central Scottsdale.

Mark

P.S. I have the bundled TV and phone package.

On Fri, Jul 17, 2015 at 8:37 AM, Stephen Partington <cryptworks at gmail.com>
wrote:

> Well i have to say in my area Century Link is a horrible amount of fail.
> 20mb max residential and business is up to 40mb but with only 2mb upload
> for almost 200 a month.
>
> On Fri, Jul 17, 2015 at 5:30 AM, Keith Smith <techlists at phpcoderusa.com>
> wrote:
>
>> On 2015-07-17 00:17, der.hans wrote:
>>
>>> moin moin,
>>>
>>> it would be a pay-per-view grudge match :).
>>>
>>> Anyway, time to reconsider ISPs. Those are the two wired options
>>> available. No charter in my neighborhood and I have been told by many,
>>> many people to be thankful of that.
>>>
>>> Anyway, my requirements are to have all ports open, static IPs and decent
>>> upstream bandwidth.
>>>
>>> Cox residential is out because they block ports 25 and 80.
>>>
>>> Cox business allows all ports, offers static IPs and has decent bandwidth
>>> in both directions.
>>>
>>
>> I work from home and have Cox Business.  I have had one short outage in 3
>> or 4 years compared to one or two every year while on a consumer plan.  I
>> ran a server for a short time and it seemed to be fine.  I suspect some
>> latency since it is not a direct connection to the Internet.  They have
>> always treated me well.  When I switched over from consumer to business it
>> cost an additional $25/mo.  Not sure of the marginal cost today.  I'm
>> planning on setting up a server when I get the time and do my own
>> hosting... at least for a while to both same money and learn. And I think
>> initially there is a contract.  From then on it is month to month which
>> cost more so there is an incentive to be on a contract.
>>
>>
>>
>>> CenturyLink wants to hide all the information about its services. I did
>>> finally find some information including further contradictory
>>> information,
>>> so I'm confused about what they offer. I have little confidence in their
>>> sales support knowing.
>>>
>>> CenturyLink partners with m$ for services I don't care about ( hosted
>>> mail
>>> and web ).
>>>
>>> It looks like CenturyLink is prepping to compete with Google fiber, but
>>> not holding my breath for that service or the competitive response from
>>> the incumbants.
>>>
>>> Then again, CenturyLink's site is dedicated to bundling with little
>>> information for what you actually get in the bundles.
>>>
>>> Any feedback on experience with Qwest/CenturyLink?
>>>
>>> ciao,
>>>
>>> der.hans
>>>
>>
>> --
>> Keith Smith
>>
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>
>
>
> --
> A mouse trap, placed on top of your alarm clock, will prevent you from
> rolling over and going back to sleep after you hit the snooze button.
>
> Stephen
>
>
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