Computer Down Need Help!!

[Eric Oyen]

hmmmm sounds like a cascade failure. The PSU died and it took both the MB and the CPU with it. I have seen that happen a lot of times. SOme of the cheaper end server MB's still suffer from the "capacitor plague" as do a lot of the mid and low end PSU's.

There are two companies I would buy PSU's from: Antec or Pc Power and Cooling. They may be more expensive but they are certainly over engineered.

As for MB's, sometimes doing a lot of legwork pays off. My rule of thumb is this: cheap is as cheap gets.

-eric

On May 4, 2014, at 4:54 PM, AZ Pete wrote:

> Hi All,
> 
> I thought I'd report back with the resolution to this mess. First of all, thanks to all the helpful suggestions.
> 
> My power supply was in fact bad. My power supply was under warranty, but Seasonic doesn't offer advanced shipping so, I had to buy a replacement from Fry's during the shipping of my defective one back to Seasonic.
> 
> When I installed the new power supply I bought from Fry's, this led me to discover that my Intel mother board was bad. This particularboard has a post test card built into it and the hex codesweren't even being displayed.The board was still under the 3 year warranty (by a couple months). I called Intel and they advanced shipped me a replacement. After I installed the new mother board, the onboard diagnostics indicated that the CPU was defective. I again called Intel since the CPU was also still under warranty. Again, Intel advanced shipped me a replacement CPU. After I installed the new CPU, the system bootedback to Windows 7. Whoo whoo!
> 
> After getting back to "normal", I also discovered that my DVD burner was alsoblown out. No big deal since I hardly use it, but I have one on order from Newegg.
> 
> I have to admit that Intel was very good at handling my warranty support and didn't give me the run around in any way. However, I did have to pay $25 to advance ship each part overnight, otherwise it would have taken several days for each item.
> The Seasonic power supply, while a great product, had very poor customer service. I wouldn't recommend Seasonic power supplies due to their very poor customer support (no advanced shippingand email only support which took several days for them to respond to).
> 
> It was a nightmare couple of weeks, but I'm back to where I was.I'm so glad I had absolutely no data loss(however, I do run my drives in a RAID 1 mirror and take daily and weekly backups).
> 
> I've been in IT a long(!) time and the last time I saw this kind of cascade hardware failure on a PC was in the 486 days!
> 
> Thanks!
> Peter
> 
> 
> On 4/22/2014 3:38 PM, Wayne Davis wrote:
>> The advise of check the PSU is the easiest to test, especially if you have a spare.  Bad PSU's can do all kinds of weird stuff.  Test by using another PSU.
>> 
>> ONE WORD OF CAUTION:  SOME DELL PSU's are not wired the normal way.  If your system is one of them, and you put in a standard PSU, you CAN destroy the PSU AND the MB.  Be careful about that.  Check online if you think you may have a DELL MB/PSU,
>> 
>> 
>> On 04/21/2014 10:18 PM, AZ Pete wrote:
>>> Hi All,
>>> 
>>> I'mhaving serious hardware issues with my maindev box and it is now completely down.
>>> It's a fairly high end custom system(RAID, customcooling,etc) that I built myself and hasbeen quite stable for several years.
>>> The box powers up and the LEDs on the motherboard light. But it never reaches POST.
>>> The M/B has an LED thatdisplays the boot hex codes on the board as it goes thru POST. Nothing isbeing displayed.
>>> I've tried pulling out the video card and disconnecting all the peripherals,but that didn't help.
>>> 
>>> I'm thinking that the motherboard maybe theproblem.
>>> I'd like to take it in for service to have it properly diagnosed. Does anyone know of any good hardware repair places in town?
>>> I was thinking of Data Doctors, but don't know if theyare capable to handle something that is notfrom a major manufacturer.
>>> Is Fry's Electronics any good?
>>> 
>>> Any help would be most appreciated. And the faster the better. :)
>>> 
>>> Thanks for your help.
>>> Peter
>>> 
>>> 
>>> 
>>> 
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>> 
>> 
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