Computer Down Need Help!!

[Stephen Partington]

Intel support is freaking amazing from my experiences with them, so is EVGA
and Thermaltake. but i haven't talked to thermaltake in some time.


On Sun, May 4, 2014 at 4:54 PM, AZ Pete <plug at cactusfamily.com> wrote:

>  Hi All,
>
> I thought I'd report back with the resolution to this mess. First of all,
> thanks to all the helpful suggestions.
>
> My power supply was in fact bad. My power supply was under warranty, but
> Seasonic doesn't offer advanced shipping so, I had to buy a replacement
> from Fry's during the shipping of my defective one back to Seasonic.
>
> When I installed the new power supply I bought from Fry's, this led me to
> discover that my Intel mother board was bad. This particular board has a
> post test card built into it and the hex codes weren't even being display
> ed. The board was still under the 3 year warranty (by a couple months). I
> called Intel and they advanced shipped me a replacement. After I installed
> the new mother board, the onboard diagnostics indicated that the CPU was
> defective. I again called Intel since the CPU was also still under warranty.
> Again, Intel advanced shipped me a replacement CPU. After I installed the
> new CPU, the system booted back to Windows 7. Whoo whoo!
>
> After getting back to "normal", I also discovered that my DVD burner was
> also blown out. No big deal since I hardly use it, but I have one on
> order from Newegg.
>
> I have to admit that Intel was very good at handling my warranty support
> and didn't give me the run around in any way. However, I did have to pay
> $25 to advance ship each part overnight, otherwise it would have taken
> several days for each item.
> The Seasonic power supply, while a great product, had very poor customer
> service. I wouldn't recommend Seasonic power supplies due to their very
> poor customer support (no advanced shipping and email only support which
> took several days for them to respond to).
>
> It was a nightmare couple of weeks, but I'm back to where I was. I'm so glad
> I had absolutely no data loss (however, I do run my drives in a RAID 1 mirror
> and take daily and weekly backups).
>
> I've been in IT a long(!) time and the last time I saw this kind of
> cascade hardware failure on a PC was in the 486 days!
>
> Thanks!
> Peter
>
>
>  On 4/22/2014 3:38 PM, Wayne Davis wrote:
>
> The advise of check the PSU is the easiest to test, especially if you have
> a spare.  Bad PSU's can do all kinds of weird stuff.  Test by using another
> PSU.
>
> ONE WORD OF CAUTION:  SOME DELL PSU's are not wired the normal way.  If
> your system is one of them, and you put in a standard PSU, you CAN destroy
> the PSU AND the MB.  Be careful about that.  Check online if you think you
> may have a DELL MB/PSU,
>
>
> On 04/21/2014 10:18 PM, AZ Pete wrote:
>
> Hi All,
>
> I'm having serious hardware issues with my main dev box and it is now
> completely down.
> It's a fairly high end custom system (RAID, custom cooling, etc) that I
> built myself and has been quite stable for several years.
> The box powers up and the LEDs on the motherboard light. But it never reaches
> POST.
> The M/B has an LED that displays the boot hex codes on the board as it
> goes thru POST. Nothing is being displayed.
> I've tried pulling out the video card and disconnecting all the peripheral
> s, but that didn't help.
>
> I'm thinking that the motherboard may be the problem.
> I'd like to take it in for service to have it properly diagnosed. Does
> anyone know of any good hardware repair places in town?
> I was thinking of Data Doctors, but don't know if they are capable to
> handle something that is not from a major manufacturer.
> Is Fry's Electronics any good?
>
> Any help would be most appreciated. And the faster the better. :)
>
> Thanks for your help.
> Peter
>
>
>
>
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-- 
A mouse trap, placed on top of your alarm clock, will prevent you from
rolling over and going back to sleep after you hit the snooze button.

Stephen
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