OT: Problems with GoDaddy SSL cert request

[Lisa Kachold]

Try calling them (antiquated I know...)?

I imagine certs are not a big loss leader item?

Usually you can just go to an online portal and order them with your
generated key then they send you confirmation, and you pick up the cert?

On Thu, May 7, 2009 at 8:36 AM, Charles Jones <
Charles.Jones at ciscolearning.org> wrote:

> It shouldn't take days to get a simple $29 SSL Cert (It's not even one
> of the expensive ones that verifies your identity). It also shouldn't
> take days to respond to support email, or to even acknowledge receipt of
> a fax that they requested. GoDaddy = FAIL.
>
> -----Original Message-----
> From: plug-discuss-bounces at lists.plug.phoenix.az.us
> [mailto:plug-discuss-bounces at lists.plug.phoenix.az.us] On Behalf Of
> keith smith
> Sent: Thursday, May 07, 2009 8:28 AM
> To: Main PLUG discussion list
> Subject: Re: OT: Problems with GoDaddy SSL cert request
>
> It may take a while to work through their system.
>
> ------------------------
> Keith Smith
>
>
> --- On Wed, 5/6/09, Charles Jones <charles.jones at ciscolearning.org>
> wrote:
>
> > From: Charles Jones <charles.jones at ciscolearning.org>
> > Subject: OT: Problems with GoDaddy SSL cert request
> > To: "Main PLUG discussion list"
> <plug-discuss at lists.plug.phoenix.az.us>
> > Date: Wednesday, May 6, 2009, 4:29 PM
> >
> >
> >
> >
> >
> > Has anyone ever had issues with GoDaddy SSL certs? We have
> > several with
> > them and on Tues I purchased a cert, and after submitting
> > the signing
> > request I got this email:
> >
> >
> >
> > "Due to filters in our system your certificate
> > request has been
> > flagged for additional review. In order to proceed with
> > your request we
> > will need a live site to review. Please upload a site and
> > let us know
> > once that site is available for us to view. Alternately,
> > you may
> > provide a formal letter of the intended use of your site.
> > Please make
> > sure to include your name and signature on the document.
> > Please have
> > the letter faxed to..."
> >
> >
> >
> > WTF? What "filter" would flag an SSL cert
> > request, especially when we
> > have other domains and certs already with them? The live
> > site is not
> > ready yet, so I faxed them the letter of intent at 8am this
> > morning,
> > and as of now the cert is still pending with status message
> > "Awaiting
> > Live Site or Letter of Intent".  I emailed their
> > support and just got a
> > canned response back.
> >
> >
> >
> > Yeah there is a plethora of other places I could get a
> > cert, but
> > getting them all from the same place makes it easier to
> > manage renewals
> > etc.
> >
> >
> >
> >
> > -----Inline Attachment Follows-----
> >
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