[latimes.com (via blog)] Costco halts liberal electronics return policy

George Toft george at georgetoft.com
Mon Mar 5 19:05:57 MST 2007


One of my coworkers just returned his HD DLP big screen TV because the 
projection lamp exploded (loud pop, smoke).

What retailer in their right mind would give a lifetime guarantee on a 
$300+ part that has a 2000 hour life?

George Toft, CISSP, MSIS
623-203-1760




Mike Schwartz wrote:
> Did you see this?  Apparently it is from Wed., Feb. 28, 2007:
>     
> http://interaliainc.blogspot.com/2007/02/costco-halts-liberal-electronics-return.html 
> <http://interaliainc.blogspot.com/2007/02/costco-halts-liberal-electronics-return.html>
> but I didn't notice until recently.
>     Quote from the article:
> << "It was awesome. It was great," [Mike] Lopez said. "It didn't take a 
> rocket scientist to figure out that someone was going to abuse it 
> eventually." >>
> -- 
> Mike Schwartz    
> Glendale  AZ
> schwartz at acm.org <mailto:schwartz at acm.org>
> Mike.L.Schwartz at gmail.com <mailto:Mike.L.Schwartz at gmail.com>
> 
> 
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