Tired of Being Screwed By Cox (no pun intended)

[Adrian Mink]

Well, in most cases I would have to agree with you, but...

In the last 2 years my mail server has not been down once, except
for maintenance. My mail is never delayed in a over worked queue,
I can send whatever size attachments I darn well please, etc, etc. I would
stack the reliability and uptime of my home mail server against any big ISP
and end up not looking too bad. (Postfix rules.)

Now, this is not a fair comparison, as I don't have the load issues, or
any of the other problems a large ISP has. My mail will not be as reliable
because of this. (But it won't be much worse I admit.)

But as someone else said, it's time to quit whining. (Me, whine! Never!)
I am only paying for residential service, if I want more I can go and
pay for it. It was nice while it lasted though.

----- Original Message ----- 
From: "Thomas Cameron" <thomas.cameron@camerontech.com>
To: <plug-discuss@lists.plug.phoenix.az.us>
Sent: Tuesday, June 17, 2003 6:32 PM
Subject: Re: Tired of Being Screwed By Cox (no pun intended)


>
> ----- Original Message ----- 
> From: "Adrian Mink" <adrian@minkland.com>
> To: <plug-discuss@lists.plug.phoenix.az.us>
> Sent: Tuesday, June 17, 2003 8:16 PM
> Subject: Re: Tired of Being Screwed By Cox (no pun intended)
>
>
> > Yes, but the main issue in my mind is reliability. I trust my own local
> mail
> > server to be up when I need it more than
> > I trust Cox's mail server.
>
> I mean no offense by this at all, but be realistic:  What if your mail
> server smokes a power supply while you are at work/in the dentist's
> chair/whatever...  You're screwed.  If the Cox SMTP server tanks, they
have
> a dedicated group to getting it back up, and I'd bet a donut (maybe two)
> that they have a failover system that works reasonably well.
>
> > If I have to use a 3rd party to re-route my mail
> > I am left having to rely on their uptime.
>
> I will be the first to admit that when big ISPs have outages, it is
usually
> a spectacular failure and leads to much wailing and gnashing of teeth.
But
> the fact is, they are typically few and far between, and recovered from
> quickly.
>
> > Either
> > way introduces more possibility of failure. Oh well, I can always pay
for
> > commercial service! (Yeah, right!)
>
> Bottom line is, if you want commercial capabilities, you will probably
have
> to pay for them.  Cox is selling *residential* broadband.  It's not
> reasonable for them to have to cater to what is a typically commercial use
> (SMTP server) for the money they are asking for residential services.
>
> Again, I am not bashing you - I do run my own mail servers at home and at
my
> company and I wouldn't have it any other way.  But I pay for commercial
> grade service at both (RoadRunner Business Class at home and Time Warner
T1
> at my office).  If having to pay that extra money keeps some spam off the
> 'Net, so be it.
>
> Thomas
>
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