Mr.Project frustration

[Derek Neighbors]

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On Sat, 2003-02-22 at 15:45, Craig White wrote:
> On Sat, 2003-02-22 at 13:55, Alan Dayley wrote:
> > I just spent some time entering project tasks and dependencies on my fi=
rst use=20
> > of Mr. Project.  Looks pretty good and useful.  However, I now want to=20
> > produce a report and the File>Print menu selection is disabled.  Mr. Pr=
oject=20
> > evidently does not have print capability!  So...
> >=20
> > 1-I didn't see it but is there an update to Mr. Project that has print=20
> > capability?  (I am using what installed with Red Hat 8.0 so it is relat=
ively=20
> > current and the web site says nothing about printing but I thought I'd =
ask.)
> >=20
> > 2-How do I capture the screen to print from screen shots?  (yucky but c=
an get=20
> > me by for now.)
> >=20
> > 3-What project management tools do any of you recommend?  (I'll have to=
=20
> > migrate to something else.)
> >=20
> -----
> I'm disappointed that you chose to whine rather than check out the
> project page...

Sounded to me like he just asked some questions.

> Since you didn't bother figuring out the URL for the project, I'll give
> it to you...
> <http://www.codefactory.se/press/mrproject-0.9>
>=20
> Yes, there are RPM's for RH 8.0
>=20
> <ftp://ftp.codefactory.se/pub/software/mrproject/RedHat/8.0>
>=20
> Took me less time to find that then it took you to write the email.

Im not sure what prompted such a rude email, when someone one was merely
asking for help.  I could understand the extreme agitation, if someone
said, "Mr Project sucks, the stupid thing doesn't even let you print."

However, Alan, appeared to be upfront in asking:

-----
> 1-I didn't see it but is there an update to Mr. Project that has print
> capability?  (I am using what installed with Red Hat 8.0 so it is relativ=
ely=20
> current and the web site says nothing about printing but I thought I'd as=
k.)
-----

You must admit that http://www.codefactory.se/ is not necessarily a
"first guess" url choice for someone searching for information on
software called "mr project".  We can argue was it really that hard to
find the url (and the answer would be no).  However, if we want people
to use GNU/Linux we really should treat them better when they ask
questions.  Even ones that seem painfully obvious to us. Of course, this
is my opinion, and like buttholes everyone has one. ;) =20
--=20
Derek Neighbors <derek@gnue.org>
GNU Enterprise

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