DHCPCD Trouble [Fwd: DEAR COX@HOME CUSTOMERS]
Digital Wokan
wokan@home.com
Thu, 08 Mar 2001 01:02:18 -0700
I got the enclosed e-mail from Cox@home. Unfortunately every attempt to
use DHCPCD -h CX######-A eth0 has utterly failed to give me a working
connection. It comes back with the same address I've had in static
forever, but it changes the DNS servers. Whether they work or not is
anybody's guess right now as all I get afterward is "network
unreachable" trying to even ping my gateway.
Any clues since we all know @home's attitude toward non-toy OS users?
-------- Original Message --------
Subject: DEAR COX@HOME CUSTOMERS
Date: Wed, 7 Mar 2001 18:09:37 -0800 (PST)
From: vsoracle@corp.home.net
To: wokan@home.com
24.8.73.166
Dear Cox @Home customer,
The Cox @Home Network Team is reconfiguring its network in your area to
continue (and improve) the performance of the Cox @Home service. Part
of this upgrade includes balancing network traffic needs and
consolidating IP address space.
These changes will occur in the early morning hours (12am to 6am) on or
about 21 days from now.
Your computer has been identified as not using the DHCP protocol and
will not be able to connect after this upgrade. Please make the
necessary changes listed below to all computers connected to Cox @Home
to insure that you are not affected by this upgrade. You will receive
this e-mail for each and every IP/DNS name that is assigned to you but
not using DHCP.
Your Computer Name (DNS) is: <DNS>
If you would like to take advantage of an automated tool, please visit
http://dhcpconv.home.net/. Before visiting this tool, please print out
the instructions in this document to assist you if you have any
questions.
For instructions on configuring your computer, please choose the
corresponding link for your operating system:
Windows 95/98/ME:
http://www.cox.com/service/CoxatHome/DOCSIS_W9x_DHCP.asp
Configure DHCP for Win 95/98/ME
Before beginning, ensure you have your Windows 95/98/ME installation CD
or
diskettes.
Step 1. Click on Start, Click Settings
Step 2. Click Control Panel
Step 3. Double-click Network
Step 4. In Network, click Identification
Step 5. Verify that you have the correct computer name (above) in
Computer Name
Step 6. Click the Configuration tab
Step 7. Select TCP/IP for the network card
Step 8. Click Properties
Step 9. In the IP Address tab, make sure that "Obtain an IP
address
Automatically" is selected
Step 10. Click WINS Configuration Select Disable WINS Resolution
Step 11. Click the Gateway tab
Step 12. Remove any numbers in Installed Gateway
Step 13. Select the DNS Configuration tab
Step 14. Select Disable DNS
Step 15. Click OK on TCP/IP properties
Step 16. Click OK on Network
Step 17. Your WIN95/98/ME CD may be required
Step 18. Reboot your computer when prompted.
Windows NT: http://www.cox.com/service/CoxatHome/DOCSIS_WinNT_DHCP.asp
Configure DHCP for Windows NT
Step 1. Go to Start
Step 2. Click Settings
Step 3. Click Control Panel
Step 4. Double-click Network
Step 5. In Identification, make sure your Computer Name (above) is
in the Computer Name field. If not, click Change and type your
Computer Name (above)
Step 6. Click Protocols
Step 7. Highlight TCP/IP for your Network card
Step 8. Click Properties
Step 9. Select Obtain an IP address from a DHCP Server
Step 10. Click the DNS tab
Step 11. Make sure your Host Name is your Computer Name (above)
Step 12. Click WINS Address
Step 13. Deselect Enable DNS for Windows Resolution, if selected
Step 14. Click OK for TCP/IP Properties
Step 15. Click OK on Network
Step 16. Restart your computer
Macintosh: http://www.cox.com/service/CoxatHome/Setup_MacTCP_OS85.asp
Some Macintosh operating systems (OS 8.5 & below) do not allow for DHCP
usage. These users will need to contact our support staff February 3rd,
20001 for their newly assigned settings at <<INSERT YOUR TIER 1 TECH
PHONE # HERE>> or by emailing us at <<INSERT YOUR TIER 1 TECH EMAIL
ADDRESS HERE>>.
Configure the TCP/IP Control Panel
TCP/IP is the connection protocol (or language) used on the Internet. In
order to
connect your Macintosh to the Internet through Cox@Home, it is necessary
to
configure TCP/IP with some basic information. This is done using the
TCP/IP
Control Panel.
Step 1. Open the TCP/IP Control Panel. Click on the Apple Menu,
move
down to Control Panels and select TCP/IP.
Step 2. Click on the Edit Menu and select User Mode.
Step 3. Ensure that Advanced is selected and click the OK button.
Step 4. From the Connect via menu, select Ethernet. Other valid
options may
be Ethernet built-in, Alternate Ethernet, Ethernet
slot A1, etc.
For MAC 0S8.5 and newer, select "Using DHCP Server"
from the Configure menu
Type the Computer Name (above) in the "DHCP Client ID" field.
Step 5. Click the Options button to bring up the TCP/IP Options
window.
Step 6. Ensure Active is selected and Load only when needed is
unchecked, then click the OK button.
Step 7. Close the TCP/IP control panel by clicking the close box
in the upper
left corner of the window. When the save dialog
appears, click the Save button.
Configuration for connection to the Cox@Home is now complete.
Network Management Team
Cox @Home <SYSTEM>