Cox@Home's response to an inquiry regarding 11/30 cutoff.

[Richard L. Proctor]

I did get a letter yesterday from cox stating that they were going to
increase service 5 bucks.

----- Original Message -----
From: "Lucas Vogel" <lucas7@home.com>
To: <plug-discuss@lists.PLUG.phoenix.az.us>
Sent: Sunday, December 02, 2001 9:36 PM
Subject: Re: Cox@Home's response to an inquiry regarding 11/30 cutoff.


> The problem isn't with Cox, it's with Excite@Home trying to extract as
much
> capital from its partners now that it's bankrupt to try to appease the
> investors who are getting burned. From what I can tell, Cox(and everyone
else
> doing business w/ Excite) is trying to keep the services going. Sending
them
> angry emails isn't going to do anything productive.
>
> Furthermore, let me ask you this:
> Did your cable bill suddenly shoot up because of this?
> Are the rates going to increase?
> Are they forcing you to use their service?
>
> Take a look at the first sentence you wrote, and then the last. You're
> talking about one, and then blasting the other. Unless you know something
> that I don't, or I missed something in your email, you're really blowing
this
> out of proportion.
>
> The three companies(cox, excite, at&t) are in negotiations. None of these
> three companies care to lose customers, and are doing whatever they can to
> try to keep the service going. The best we can do is sit tight and wait
for
> the negotiations to finalize.
>
> If you don't like the way these companies operate, there is something you
can
> do.
> 1. As a consumer, quit using their service - switch to DSL or dialup
> 2. Become a stockholder in their company - this buys you their ear a
little
> bit better than as a consumer, and allows you to do things like vote for
>             board members, etc.
>
> Nobody's forcing us to use Cox@Home,  nobody wants to get their service
shut
> down, and nobody wants to lose customers.
>
> Lucas
>
> On Sunday 02 December 2001 12:19, you wrote:
> > Based on Excite@home's shutdown of a select set of customers in the Bay
> >  area last nigtht, I think it would be more appropriate to name them
> >  Extortion@home.  Looks COX and Extortion are simply using us as fodder
> > in their "slice of the pie" war.
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