Cox@Home's response to an inquiry regarding 11/30 cutoff.

[Lucas Vogel]

The problem isn't with Cox, it's with Excite@Home trying to extract as much 
capital from its partners now that it's bankrupt to try to appease the 
investors who are getting burned. From what I can tell, Cox(and everyone else 
doing business w/ Excite) is trying to keep the services going. Sending them 
angry emails isn't going to do anything productive. 

Furthermore, let me ask you this:
	Did your cable bill suddenly shoot up because of this?
	Are the rates going to increase?
	Are they forcing you to use their service?

Take a look at the first sentence you wrote, and then the last. You're 
talking about one, and then blasting the other. Unless you know something 
that I don't, or I missed something in your email, you're really blowing this 
out of proportion. 

The three companies(cox, excite, at&t) are in negotiations. None of these 
three companies care to lose customers, and are doing whatever they can to 
try to keep the service going. The best we can do is sit tight and wait for 
the negotiations to finalize. 

If you don't like the way these companies operate, there is something you can 
do. 
	1. As a consumer, quit using their service - switch to DSL or dialup
	2. Become a stockholder in their company - this buys you their ear a little 	
	bit better than as a consumer, and allows you to do things like vote for 				
            board members, etc.

Nobody's forcing us to use Cox@Home,  nobody wants to get their service shut 
down, and nobody wants to lose customers. 

Lucas

On Sunday 02 December 2001 12:19, you wrote:
> Based on Excite@home's shutdown of a select set of customers in the Bay
>  area last nigtht, I think it would be more appropriate to name them
>  Extortion@home.  Looks COX and Extortion are simply using us as fodder
> in their "slice of the pie" war.