SpeedChoice broadband

The Wolf codewolf@earthlink.net
Fri, 12 May 2000 19:58:08 -0700


Craig White wrote:
> 
> > -----Original Message-----
> > From: plug-discuss-admin@lists.plug.phoenix.az.us
> > [mailto:plug-discuss-admin@lists.plug.phoenix.az.us]On Behalf Of The
> > Wolf
> > Sent: Friday, May 12, 2000 7:16 PM
> > To: plug-discuss@lists.plug.phoenix.az.us
> > Subject: Re: SpeedChoice broadband
> >
> >
> > Yeah, They always have a cow for nothing.
> >
> > I have called them and told them I have linux
> > and they (sales people) told me that they will
> > not be able to convert me.  Just let them know
> > you are going to connect the stuff yourself as
> > long as it works to your network card.  If they
> > insist to pick an OS opt for Mac. They do not have
> > software to put it on the Mac so they will bring
> > the laptop to set up the actual connection.
> > After they have done that you just tell them
> > about you setting up the connection and that the
> > sales people must have made a mistake.
> > Happens every time.
> >
> > Have fun.
> >
> > The Wolf
> >
> ----
> I disagree - tell them you have a PC and they will bring you a NIC
> (Realtek) - hey, you're paying for it either way.
> 
> The salespeople are entirely clueless about the product that they are
> selling.
> Rules of thumb in dealing with Speedchoice/Sprint Broadband
> 
> 1. Tell them 1 computer - 1 ip address
>    As soon as you mention 2 computers, they will double the charge for
>    their lan service. At least cox allows multiple computers/ip at a
>    reasonable cost, but Sprint doesn't.
> 
> 2. You will not get DNS support from them - use www.mydns.com or other if
>    you intend on running your own mail server (acceptable to them) www or
>    ftp server or other server (unacceptable to them)
> 
> 3. They don't do port checks to see if you're running servers.
> 
> 4. Their installers much prefer macs - they change the settings
>    on the fly and it works - no reboot necessary. Actually, they
>    really don't care and they always setup and test with their
>    own laptop. They are perfectly comfortable with walking out
>    the door without it being hooked to any computer as long as
>    you are willing to sign the work order as being complete.
>    Take the NIC - kick them out the door.
> 
> 5. Be very thoughtful about implementing a firewall. They will
>    put you on a common subnet with 120 other users which permits
>    some cover for unsavory port scanning. Not nearly as bad as
>    @home but definitely not policed by Sprint.
> 
> 6. They now use Earthlink's mail system so you don't have to
>    run your own mail server - you even get a couple of mailboxes.
> 
> I know this because I have about 8 customers using Sprint Broadband on my
> suggestion.
> 
> Craig
> 
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You have some good points there.

Sorry.

I have just been told the setup of linux box is pretty simular to
setting up a Mac (without the config).  



-- 
"The questions is not if we are paranoid, 
the question is if we are paranoid enough."