Mike,
Instead of turning off VPN to send email, you could put in a more
specific route so that you don't have to loose your VPN for all outgoing
connections while sending mail.
Mac
mike enriquez wrote on 10/15/19 6:38 AM:
>
> I found my Cox smtp problem. Cox was having trouble with reverse DNS
> locating my IP address. I turned off my VPN and I can send out email.
> I am going to turn on my VPN. If I have to choose I will select VPN
> over SMTP problems.
>
> Thanks to all who replied.
>
> Mike Enriquez
>
> On 10/14/19 7:38 PM, Thomas Scott wrote:
>> Cox's email platform was recently upgraded, I'd check to see if
>> you're using TLS instead of the SSL 3.0 and below. I would third the
>> recommendation to get off of Cox's email platform, and I'm writing
>> this sitting in Cox's Atlanta NOC. From what I've seen, our IT/Data
>> side is moving away from anything customer facing that isn't
>> automated and revenue friendly - e-mail is a part of that bit bucket.
>>
>> <https://about.me/thomas.scott?promo=email_sig&utm_source=product&utm_medium=email_sig&utm_campaign=edit_panel&utm_content=thumb>
>>
>> Thomas Scott
>> about.me/thomas.scott
>> <https://about.me/thomas.scott?promo=email_sig&utm_source=product&utm_medium=email_sig&utm_campaign=edit_panel&utm_content=thumb>
>>
>>
>>
>>
>> On Mon, Oct 14, 2019 at 10:26 PM mike enriquez <mylinux@cox.net
>> <mailto:mylinux@cox.net>> wrote:
>>
>> Cox has new policies. A friend in my area uses incredimail and he
>> has the same issues with cox.
>>
>> I can receive email but I cannot send it out. I am currently
>> using Cox Webmail.
>>
>> Thanks for the comments everyone.
>>
>> Mike Enriquez
>>
>>> On October 14, 2019 at 8:52 PM Matthew Crews
>>> <mailinglists@mattcrews.com <mailto:mailinglists@mattcrews.com>>
>>> wrote:
>>>
>>>
>>> On 10/14/19 10:55 AM, mike enriquez wrote:
>>>> I have a fresh install of Ubuntu and Thunderbird email client.
>>>> The SMTP
>>>> server keeps timing out. Cox cannot help me because I have a Linux
>>>> computer. I changed the Port numbers and still I cannot send
>>>> email out.
>>>>
>>>> I am sending this via Web-mail.
>>>>
>>>> Does anyone have and ideas I should try.
>>>
>>> That's odd. I used Cox email for years with Thunderbird without
>>> issues.
>>> Maybe they changed something on their back end?
>>>
>>> Are you sure you are connecting to the correct SMTP server?
>>>
>>> Also Cox should not care what operating system you are using.
>>> Thunderbird is OS agnostic software. Their instructions for using
>>> Thunderbird on Windows should be sufficient.
>>>
>>> -Matt
>>>
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