On 2017-12-15 18:21, der.hans wrote:
> Am 18. Nov, 2017 schwätzte Eric Oyen so:
>
> moin moin,
>
> does Cox Business still want a one year cancellation notice?
I have Cox Home Office. Initially I was on a contract of 1, 2, or 3
years - my choice and the price got better the longer the contract. I
am now month to month. They offered me 1/2 a month off for the 1st
month of the 12 month contract so I will probably do it. Oh, and when
they called I was told month to month was going to go up 10% over having
a contract. I wonder if that was just a salesman ploy. The irony is I
have no other options for high speed internet.
It is my understanding Home Office and Cox Business are the same except
pricing. Cox Business is more expensive from what I have been told.
When I switched from a consumer plan about 5 or 6 years ago the cost
went up $25/mo. I was thinking I was going to run a server.... never
did. It still is handy to not have any blocked ports because I can
setup a test server and run it as needed.
And I have less outages. I've been using Cox for high speed internet
and have no problems. But then I do not push things to the limit....
>
> Cox Business wanted a new contract to move the service and the new
> contract stipulated a 12 month notice for cancellation. I moved to
> Century
> Link :).
>
> Cox also completely borked up my cancellation of the old service and it
> took me 6 months to get them to actually cancel my service and give me
> my
> money back. They lost the paperwork and threatened me with collections
> on a cancelled service with a balance that they owed me. Luckily, I had
> made sure to get an email acking my cacellation at the beginning.
>
> ciao,
>
> der.hans
>
>> you might have to call cox business and speak to Jame Hidalgo. He is
>> my contact over there. btw, business class internet doesn't suffer
>> from the hard cap that you got charged for this last time out. they
>> might even have access to the fiber that you want.
>>
>> now, sure, most of the tier 1 droids at residential customer service
>> are good people. However, anyone who has ever worked a CSr desk knows
>> that they all have to run from a script.
>>
>> anyway, if you call Jame Hidalgo at cox business, please tell him who
>> referred you.
>>
>> Eric OYen
>> from the central office of the Technomage Guild, Internet services
>> referrals Dept.
>>
>> On Nov 18, 2017, at 7:44 AM, techlists@phpcoderusa.com wrote:
>>
>>>
>>> Asked for a supervisor.
>>>
>>>
>>>
>>>
>>> On 2017-11-17 12:38, Snyder, Alexander J wrote:
>>>
>>>> Kind of irritated by this ...
>>>>
>>>> Cox lays fiber in my subdivision, has the service trucks wrapped in
>>>> "Gigablast" vinyl adverts ...
>>>>
>>>> Service folk gladly sharing that "it's for gigablast" ...
>>>>
>>>> I did my giddy dance, nerdgasm, the whole 9 yards ...
>>>> #ShutUpAndTakeMyMoney
>>>>
>>>> I called them each week and spoke to customer service folks that
>>>> seemed to be less informed than the guy last week ...
>>>>
>>>> Bro ... that was 6 months ago. >:-(
>>>>
>>>> The only major development was Cox billing me for going over 1TB a
>>>> bandwidth a month.
>>>>
>>>> Friends in Auhtukee and Glendale have it, and are quite happy with
>>>> it. Why can't I have this happiness?
>>>>
>>>> Sincerely,
>>>> AloneAndHopless ...
>>>>
>>>> ;-)
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Thanks,
>>>> Alex.
>>>>
>>>> Sent from my Samsung Galaxy S8+
>>>>
>>>> On Nov 17, 2017 12:13, "Jerry Snitselaar" <dev@snitselaar.org>
>>>> wrote:
>>>> Anyone using this service? It looks like it finally arrived in our
>>>> neighborhood. I'd prefer to try Google Fiber, but that seems to be
>>>> dead in the valley since their competitors complained about the
>>>> deals
>>>> they were able to make with the cities. So tempted to upgrade to
>>>> this.
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>>
>
> --
> # https://www.LuftHans.com https://www.PhxLinux.org
> # "You go to Afghanistan and you swallow enough dust that you'll pass
> an
> # adobe brick." -- Robin Williams, 03Aug2006
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