Re: Read Errors on USB Drive

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Author: Mark Phillips
Date:  
To: Main PLUG discussion list
Subject: Re: Read Errors on USB Drive
I don't think my USB cable is that long!

Mark

On Mon, Dec 21, 2015 at 7:02 AM, Shawn Badger <> wrote:

> Put the drive in a freezer
>
> On Sun, Dec 20, 2015 at 10:46 PM, Mark Phillips <
> > wrote:
>
>> I think you mean ddrescue? I have been running it for a few days and
>> getting lots of errors.
>>
>> GNU ddrescue 1.17
>> Press Ctrl-C to interrupt
>> rescued:   328577 MB,  errsize:  85901 MB,  current rate:   12047 kB/s
>>    ipos:   414478 MB,   errors:     321,    average rate:    6771 kB/s
>>    opos:   414478 MB,    time since last successful read:       0 s
>> Copying non-tried blocks...

>>
>> Any suggestions on how to cool the usb drive with the errors. I have it
>> flat on a cold large faux granite desk surface which is very cold to the
>> touch. But the drive is still very warm.
>>
>> Thanks!
>>
>> Mark
>>
>> On Sun, Dec 20, 2015 at 6:48 PM, George Toft <>
>> wrote:
>>
>>> There is a special version of dd that will retry on bad sectors and try
>>> to formulate a best guess for the bad sector. I've used it with some
>>> success - took about 2 weeks to recover a 300GB drive. I also had to keep
>>> it refrigerated.
>>>
>>> Regards,
>>>
>>> George Toft
>>>
>>> On 12/19/2015 9:32 AM, Stephen Partington wrote:
>>>
>>> There is an application called test disk that might be handy for data
>>> recovery. But this looks like your drive is in bad shape.
>>> On Dec 19, 2015 9:25 AM, "Mark Phillips" <>
>>> wrote:
>>>
>>>> I have a 2 TB WD USB drive that I formated with NTFS. I have a rather
>>>> extensive movie/TV library on it for my plex media server, and I am getting
>>>> read errors. I hope I haven't lost all of that data! It has been attached
>>>> to one of my Netgear wireless access points, hence the need for NTFS.
>>>>
>>>> fdisk -l gives for the drive
>>>> /dev/sdc1            2048  3906963455  1953480704    7  HPFS/NTFS/exFAT

>>>>
>>>> I tried running smartctl on the device, (which is now plugged into a
>>>> usb 3.0 port on my laptop) and got this error after a few tests
>>>>
>>>> SMART Self-test log structure revision number 1
>>>> Num  Test_Description    Status                  Remaining
>>>> LifeTime(hours)  LBA_of_first_error
>>>> # 1  Short offline       Completed: read failure       90%
>>>> 10086         494859396
>>>> # 2  Extended offline    Completed: read failure       90%
>>>> 10073         494859396
>>>> # 3  Extended offline    Completed: read failure       90%
>>>> 10072         494859396
>>>> # 4  Short offline       Completed: read failure       90%
>>>> 10072         494859396

>>>>
>>>> I noticed this in the attributes section of smartctl -
>>>> Vendor Specific SMART Attributes with Thresholds:
>>>> ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE
>>>> UPDATED  WHEN_FAILED RAW_VALUE
>>>>   1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail
>>>> Always       -       122
>>>>   3 Spin_Up_Time            0x0027   202   200   021    Pre-fail
>>>> Always       -       4891
>>>>   4 Start_Stop_Count        0x0032   100   100   000    Old_age
>>>> Always       -       464
>>>>   5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail
>>>> Always       -       0
>>>>   7 Seek_Error_Rate         0x002e   100   253   000    Old_age
>>>> Always       -       0
>>>>   9 Power_On_Hours          0x0032   087   087   000    Old_age
>>>> Always       -       10086
>>>>  10 Spin_Retry_Count        0x0032   100   100   000    Old_age
>>>> Always       -       0
>>>>  11 Calibration_Retry_Count 0x0032   100   253   000    Old_age
>>>> Always       -       0
>>>>  12 Power_Cycle_Count       0x0032   100   100   000    Old_age
>>>> Always       -       40
>>>> 192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age
>>>> Always       -       17
>>>> 193 Load_Cycle_Count        0x0032   198   198   000    Old_age
>>>> Always       -       6187
>>>> 194 Temperature_Celsius     0x0022   121   102   000    Old_age
>>>> Always       -       31
>>>> 196 Reallocated_Event_Count 0x0032   200   200   000    Old_age
>>>> Always       -       0
>>>> 197 Current_Pending_Sector  0x0032   200   200   000    Old_age
>>>> Always       -       31
>>>> 198 Offline_Uncorrectable   0x0030   100   253   000    Old_age
>>>> Offline      -       0
>>>> 199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age
>>>> Always       -       0
>>>> 200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age
>>>> Offline      -       0

>>>>
>>>> Any thoughts on how I can fix this drive, or do I need to get a new
>>>> one? What is the best way to copy the contents of the drive with these
>>>> errors to a new drive?
>>>>
>>>> Thanks!
>>>>
>>>> Mark
>>>>
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>>>
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