Read Errors on USB Drive

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Author: Mark Phillips
Date:  
To: Main PLUG discussion list
Subject: Read Errors on USB Drive
I have a 2 TB WD USB drive that I formated with NTFS. I have a rather
extensive movie/TV library on it for my plex media server, and I am getting
read errors. I hope I haven't lost all of that data! It has been attached
to one of my Netgear wireless access points, hence the need for NTFS.

fdisk -l gives for the drive
/dev/sdc1            2048  3906963455  1953480704    7  HPFS/NTFS/exFAT


I tried running smartctl on the device, (which is now plugged into a usb
3.0 port on my laptop) and got this error after a few tests

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining
LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: read failure       90%
10086         494859396
# 2  Extended offline    Completed: read failure       90%
10073         494859396
# 3  Extended offline    Completed: read failure       90%
10072         494859396
# 4  Short offline       Completed: read failure       90%
10072         494859396


I noticed this in the attributes section of smartctl -
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED
WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail
Always       -       122
  3 Spin_Up_Time            0x0027   202   200   021    Pre-fail
Always       -       4891
  4 Start_Stop_Count        0x0032   100   100   000    Old_age
Always       -       464
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail
Always       -       0
  7 Seek_Error_Rate         0x002e   100   253   000    Old_age
Always       -       0
  9 Power_On_Hours          0x0032   087   087   000    Old_age
Always       -       10086
 10 Spin_Retry_Count        0x0032   100   100   000    Old_age
Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age
Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age
Always       -       40
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age
Always       -       17
193 Load_Cycle_Count        0x0032   198   198   000    Old_age
Always       -       6187
194 Temperature_Celsius     0x0022   121   102   000    Old_age
Always       -       31
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age
Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age
Always       -       31
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age
Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age
Always       -       0
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age
Offline      -       0


Any thoughts on how I can fix this drive, or do I need to get a new one?
What is the best way to copy the contents of the drive with these errors to
a new drive?

Thanks!

Mark
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