OT - Looking for host for my bounce mailbox

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Author: Victor Odhner
Date:  
To: PLUG-discuss
Subject: OT - Looking for host for my bounce mailbox
Hi, All.

I'm tentatively looking for a reliable host for a single low-volume email account, to use as a bounce return for occasional batch email. The number of bounces would be low, and it would be a receive-only mailbox, so volume would be almost zero and there'd be no concern for backups, etc., but the system would have to have good availability. I'd pay a token amount for the hosting if needed.

The Problem:

Currently our emails are on Google Apps, but Google doesn't accept our Fetch-Bounces connections for some reason. The fetch process is on Amazon AWS. The bounces account does not show any "suspicious activity" so I don't know what Google's problem is with the fetch-bounces process trying to log in, but it's not authenticating. I saw one reference online to AWS being blocked by Google. Our provider doesn't let me have shell access on the hosting system, but he may have a trick or two before giving up.

If that fails, I think maybe if would be simpler just to host the bounce box somewhere less "complicated" than Google, so that's what this trial balloon is about.

My customer:

Phoenix Allies for Community Health (PACH) runs a free primary-care clinic in downtown Phoenix, serving people who have no access to primary care. (See azpach.org.) My son is co-founder so I got volunteered to maintain their volunteer database, and CiviCRM was my choice.

My provider is CiviDesk.com (Denver based). The owner is a CiviCRM developer and provides paid services to non-profits that use this free CRM software. He supports some low-budget organizations for free who serve under-served populations.

Thanks,

Victor Odhner

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