Re: OT : RENAMED MVD/DMV Experience

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Author: Bob Elzer
Date:  
To: Main PLUG discussion list
Old-Topics: Re: OT : DROID DNA by HTC
Subject: Re: OT : RENAMED MVD/DMV Experience
The last time I had to renew my registration, I did it online because
they stopped charging a service fee, and it was real easy.


On 2/26/2013 10:38 AM, Eric Cope wrote:
> I've experienced just the opposite. The DMV always sucked for me...
> Takes hours to just update data.
> I went to a DMV express place, and I was in and out in under 5 minutes
> for a title transfer...
>
> Eric
>
>
> On Tue, Feb 26, 2013 at 10:28 AM, Dazed_75 <
> <mailto:lthielster@gmail.com>> wrote:
>
>     Whatever you call them, the DMV experience in AZ used to be
>     awesome and provided top notch customer service.  Then the budget
>     crunch came along and the state decided to close most or all of
>     it's own offices and farm the work out to private companies which
>     only care about making a few buck off us and customer service is
>     now a joke.

>
>
>     On Tue, Feb 26, 2013 at 9:06 AM, Eric Cope <
>     <mailto:eric.cope@gmail.com>> wrote:

>
>         Keith, I think you missed my sarcasm...
>         DMV? cares about? customer experience?

>
>         :)

>
>         Eric

>
>
>         On Tue, Feb 26, 2013 at 9:02 AM, keith smith
>         < <mailto:klsmith2020@yahoo.com>> wrote:

>
>
>             Yes, my story was about my visit to DMV.  Here is what I
>             wrote:

>
>             I went to DMV about a year ago to update my title after
>             paying off my car.  I had to wait over an hour.  DMV
>             charges for the service they provide.  I suspect the state
>             has reduced the number of people assisting customers due
>             to budget constraints.  I also suspect that the DMV turns
>             a profit and if so that money needs to be used to create a
>             better customer service experience.

>
>
>
>             ------------------------
>             Keith Smith

>
>             --- On *Tue, 2/26/13, Eric Cope /<
>             <mailto:eric.cope@gmail.com>>/* wrote:

>
>
>                 From: Eric Cope <
>                 <mailto:eric.cope@gmail.com>>
>                 Subject: Re: OT : DROID DNA by HTC
>                 To: "Main PLUG discussion list"
>                 <
>                 <mailto:plug-discuss@lists.phxlinux.org>>
>                 Date: Tuesday, February 26, 2013, 8:38 AM

>
>                 did I read that correctly in that you think the DMV
>                 tries to turn a profit AND use that money to improve
>                 the customer experience?

>
>                 Have you been to the DMV?

>
>
>                 Sorry... when someone tees it up like that, I have to
>                 take a swing :)

>
>                 Eric

>
>
>                 On Tue, Feb 26, 2013 at 7:42 AM, Stephen
>                 <
>                 <http://mc/compose?to=cryptworks@gmail.com>> wrote:

>
>                     I have the DNA, and while i love the device i hate
>                     the stock HTC Sense experience. however after
>                     unlocking, rooting, and the like the custom rom i
>                     have is pretty nice and allows me to get a more
>                     AOSP feel to the device. And the development on
>                     getting Cyanogen to run is very close, they just
>                     had a breakthrough yesterday and got the radois to
>                     work, next is WiFi and audio i think.

>
>                     Also the dust plug on the bottom will come off on
>                     you pretty readily, and the speaker on minimum
>                     volume is actually quite loud still.

>
>                     that's enough of the bad.

>
>                     The good. the screen resolution is the best i have
>                     seen in a handheld device ever. it is large
>                     without feeling clunky (its actually quite
>                     comfortable to hold and work with, and it is very
>                     fast. The battery i get an average of 12-14 hours
>                     of use out of the device with medium heavy load,
>                     and more with light load. the sound with beats
>                     enabled sounds very good, to the point i can hear
>                     the difference in lower quality streams now where
>                     previous devices i could not. the camera is fast,
>                     and very responsive. and the screen is amazing...
>                     yes i did mention it twice. it is that nice.

>
>                     If you have any specific questions let me know.
>                     but i like you dont play more than maybe one or
>                     two games, and its mostly an internet device i can
>                     make calls on.

>
>                     Side note SSH is a bit interesting, as you have
>                     more screen real-estate to work with, but if you
>                     are not careful you may need a magnifying glass to
>                     read the screen, i suggest an ssh client like
>                     connect-bot that will let you change your font
>                     size a bit.

>
>                     I chose this over the Note2, S3, and N4. While the
>                     N4 has all the cool development, the DNA was a
>                     nicer device to use, physically. and i actually
>                     like the hardware buttons so they are not actually
>                     eating up part of my screen space.

>
>
>                     On Tue, Feb 26, 2013 at 7:22 AM, keith smith
>                     <
>                     <http://mc/compose?to=klsmith2020@yahoo.com>> wrote:

>
>
>
>                         Hi,

>
>                         I'm thinking about making the move to a smart
>                         phone. I am looking at the DROID DNA by HTC
>                         that Verizon is offering for $199.

>
>                         I am interested in a smart phone because I
>                         would like to use it to take pictures, capture
>                         video, and edit video, so I can manage my blog
>                         and social media. I might even use it as a phone.

>
>                         As an example usage:  I went to DMV about a
>                         year ago to update my title after paying off
>                         my car.  I had to wait over an hour.  DMV
>                         charges for the service they provide. I
>                         suspect the state has reduced the number of
>                         people assisting customers due to budget
>                         constraints. I also suspect that the DMV turns
>                         a profit and if so that money needs to be used
>                         to create a better customer service experience.

>
>                         If I would have had a smart phone I could have
>                         interviewed several people, uploaded the video
>                         to YouTube.com, written an article for my
>                         blog, added some tweets to my twitter account,
>                         and updated my Facebook page, all while waiting.

>
>                         This is an example as to why I want to upgrade
>                         to a smart phone and what my expectations are.

>
>                         I'd be interested in what your thoughts might
>                         be about the DROID DNA, Verizon, and how I
>                         expect to use the phone.

>
>                         Thank you!!

>
>
>                         ------------------------
>                         Keith Smith

>
>
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>
>
>
>
>                     -- 
>                     A mouse trap, placed on top of your alarm clock,
>                     will prevent you from rolling over and going back
>                     to sleep after you hit the snooze button.

>
>                     Stephen

>
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>
>     -- 
>     Dazed_75 a.k.a. Larry

>
>     Please protect my address like I protect yours. When sending
>     messages to multiple recipients, use the BCC: (Blind carbon copy).
>     Remove addresses from a forwarded message body before clicking Send.

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