Keith, I think you missed my sarcasm...
DMV? cares about? customer experience?
:)
Eric
On Tue, Feb 26, 2013 at 9:02 AM, keith smith <
klsmith2020@yahoo.com> wrote:
>
> Yes, my story was about my visit to DMV. Here is what I wrote:
>
> I went to DMV about a year ago to update my title after paying off my
> car. I had to wait over an hour. DMV charges for the service they
> provide. I suspect the state has reduced the number of people assisting
> customers due to budget constraints. I also suspect that the DMV turns a
> profit and if so that money needs to be used to create a better customer
> service experience.
>
>
>
> ------------------------
> Keith Smith
>
> --- On *Tue, 2/26/13, Eric Cope <eric.cope@gmail.com>* wrote:
>
>
> From: Eric Cope <eric.cope@gmail.com>
> Subject: Re: OT : DROID DNA by HTC
> To: "Main PLUG discussion list" <plug-discuss@lists.phxlinux.org>
> Date: Tuesday, February 26, 2013, 8:38 AM
>
> did I read that correctly in that you think the DMV tries to turn a profit
> AND use that money to improve the customer experience?
>
> Have you been to the DMV?
>
>
> Sorry... when someone tees it up like that, I have to take a swing :)
>
> Eric
>
>
> On Tue, Feb 26, 2013 at 7:42 AM, Stephen <cryptworks@gmail.com<http://mc/compose?to=cryptworks@gmail.com>
> > wrote:
>
> I have the DNA, and while i love the device i hate the stock HTC Sense
> experience. however after unlocking, rooting, and the like the custom rom i
> have is pretty nice and allows me to get a more AOSP feel to the device.
> And the development on getting Cyanogen to run is very close, they just had
> a breakthrough yesterday and got the radois to work, next is WiFi and audio
> i think.
>
> Also the dust plug on the bottom will come off on you pretty readily, and
> the speaker on minimum volume is actually quite loud still.
>
> that's enough of the bad.
>
> The good. the screen resolution is the best i have seen in a handheld
> device ever. it is large without feeling clunky (its actually quite
> comfortable to hold and work with, and it is very fast. The battery i get
> an average of 12-14 hours of use out of the device with medium heavy load,
> and more with light load. the sound with beats enabled sounds very good, to
> the point i can hear the difference in lower quality streams now where
> previous devices i could not. the camera is fast, and very responsive. and
> the screen is amazing... yes i did mention it twice. it is that nice.
>
> If you have any specific questions let me know. but i like you dont play
> more than maybe one or two games, and its mostly an internet device i can
> make calls on.
>
> Side note SSH is a bit interesting, as you have more screen real-estate to
> work with, but if you are not careful you may need a magnifying glass to
> read the screen, i suggest an ssh client like connect-bot that will let you
> change your font size a bit.
>
> I chose this over the Note2, S3, and N4. While the N4 has all the cool
> development, the DNA was a nicer device to use, physically. and i actually
> like the hardware buttons so they are not actually eating up part of my
> screen space.
>
>
> On Tue, Feb 26, 2013 at 7:22 AM, keith smith <klsmith2020@yahoo.com<http://mc/compose?to=klsmith2020@yahoo.com>
> > wrote:
>
>
>
> Hi,
>
> I'm thinking about making the move to a smart phone. I am looking at the
> DROID DNA by HTC that Verizon is offering for $199.
>
> I am interested in a smart phone because I would like to use it to take
> pictures, capture video, and edit video, so I can manage my blog and social
> media. I might even use it as a phone.
>
> As an example usage: I went to DMV about a year ago to update my title
> after paying off my car. I had to wait over an hour. DMV charges for the
> service they provide. I suspect the state has reduced the number of people
> assisting customers due to budget constraints. I also suspect that the DMV
> turns a profit and if so that money needs to be used to create a better
> customer service experience.
>
> If I would have had a smart phone I could have interviewed several people,
> uploaded the video to YouTube.com, written an article for my blog, added
> some tweets to my twitter account, and updated my Facebook page, all while
> waiting.
>
> This is an example as to why I want to upgrade to a smart phone and what
> my expectations are.
>
> I'd be interested in what your thoughts might be about the DROID DNA,
> Verizon, and how I expect to use the phone.
>
> Thank you!!
>
>
> ------------------------
> Keith Smith
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>
>
> --
> A mouse trap, placed on top of your alarm clock, will prevent you from
> rolling over and going back to sleep after you hit the snooze button.
>
> Stephen
>
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