I can't say I've had any experience with CL's fiber in particular.
I can say that I'm favorably impressed with DSL service since CL took
over. While they decided to start blocking port 25 on consumer accounts
recently (6/27 to be specific), I recently converted to a static IP
address and things couldn't have gone more smoothly. It was *all* done
through the web, with no need for any contact with a human (sounds bad,
but is typically good). The new address was picked up automagically by
pppoe. I was then able to unblock port 25 and even set rDNS with the web
interface. All for $25 setup fee plus $5.95 per month extra. Not bad
considering with Cox you need a business account (starts at about $88/mo
incl taxes) in order to have a static address.
As far as fiber's concerned, I visited a relative in Dallas recently who
had fiber with Internet/TV/Phone all over the fiber. I don't think their
provider was CL, but they said the service was flawless (and they're not
technical at all).
I would definitely give CL's fiber serious consideration.
--
-Eric 'shubes'
On 07/25/2012 07:07 PM, Mark Astrauskas wrote:
> I saw such reviews online, but all seemed to be regarding when they ran
> as Qwest. I'm hoping to hear from a recent customer that knows if the
> new management/rebranding has improved anything.
>
> Putting aside the billing problems, how was the service itself?
>
> On 7/25/2012 6:31 PM, Stephen wrote:
>>
>> My experience dates back to the qwest/uswest says where "features"
>> would magically appear on my account. Things like vm and long distance
>> on my modem line ect. So i have really had very little interest in
>> going back.
>>
>> On Jul 25, 2012 6:26 PM, "Mark Astrauskas" <apetc@cox.net
>> <mailto:apetc@cox.net>> wrote:
>>
>> CenturyLink recently laid fiber in my area and is pitching their
>> new Internet/DirectTV service. Does anyone have recent experience
>> with CenturyLink's fiber offering or with DirectTV as well? It
>> looks like I could save a good amount every month and could even
>> get a faster speed, so I'm strongly considering it.
>>
>> Yelp reviews are awful, but so are the Cox Cable ones (my current
>> provider), so I'm seeking any firsthand comments or experiences.
>>
>> Thanks,
>> Mark
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