ATJEU NOC ENGINEER

[I personally recommend this job and shop if you need employment or hosting
space: LK]

Atjeu Hosting (www.atjeu.com) is a mature and growing web hosting company
with our own data center in the north Phoenix Area. We have been in this
business since the mid 90's and we have a very stable growth trend. We have
an IMMEDIATE OPENING for a solid technician who is looking to grow with a
small company as it gets bigger with an opportunity to gain valuable
experience troubleshooting Linux and Windows servers. As our company grows,
there will be plenty of opportunity to express your ideas and contribute to
the success of the company as you take on increased responsibility and
advancement. We are a small company so we look to the experience and talent
of our staff to bring new ideas to light that we can sell to our clients and
make the company better.

***IF YOU ARE NOT A STRONG LINUX USER, PLEASE DO NOT APPLY!!!**

**THIS IS NOT A TELECOMMUTING POSITION***

*Noc Engineer Job Description*

Technical support representative monitoring our help desk and helping
clients with troubleshooting problems that they may be having on their
servers. *This is not a phone support or low level end user support
position.

The successful candidates should be proficient in all of the following
areas:
* Independent thinker with solid problem solving skills
* Good computer skills (typing, data entry)
* Professional communication skills
* Ability to be a team player with a positive attitude
* Excellent customer service skills

Desired Skills:

- LINUX EXPERIENCE (2+ years preferred). Certs are not necessary, only that
you know Linux well.
- Windows 2003/2008 Server
- Web Hosting Control Panels (cPanel, Plesk)
- Ability to configure and troubleshoot Apache, Sendmail, Qmail, MySQL, PHP
etc.
- Understanding of virtualization technologies preferred (OpenVZ, Virtuozzo,
Xen, VMWare etc)
- Excellent problem solving skills and knowledge of PC hardware
troubleshooting issues
- Previous experience with some or all of these control panels, cPanel, and
Plesk is a plus but not a requirement
- Solid working knowledge of the Linux command line
- Customer focused attitude with some previous customer service experience
- Ability to effectively present information and respond to questions
- Thoroughly describe and document work using trouble ticketing system
- Handle escalations of unhappy or irate customers; escalate issues to
management when necessary Manager
- Software installation experience
- Thorough knowledge of the processes and procedures used for all aspects of
the supporting role

*Hours:*
Overnight- 6pm to 6am on a rotating 3 day/4 day week. One week of Wed,
Thurs, Fri, Sat and the next week of Thurs, Fri and Sat only.
No Medical Benefits at this time.
Contact us at careers @ atjeu.com or call directly any time at 623-340-9042


- Location: North Phoenix
- Compensation: 32k to 40k



(503) 754-4452
(623) 688-3392

http://www.it-clowns.com | http://www.obnosis.com
---------------------------------------------------
PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us
To subscribe, unsubscribe, or to change your mail settings:
http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss