How to report Internet Abuse

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Author: Mark Phillips
Date:  
To: Phoenix Linux Users
New-Topics: Why is %#$& X11 failing to authorize this SSH connection? :(
Subject: How to report Internet Abuse
I have a server running a school newspaper site. I keep getting hit from a
server in Belgrade with a bad request, which creates an error and causes my
database to grow by 1MB/hit. I am trying to track down the bug in the
database, so my question is really about getting the guy to stop hitting my
server with this request.

The IP for the request is 212.95.54.48, and I think it is a spider as I get
other requests from this IP for my site map, contacts page, etc. I looked up
the IP and I got this from Whois:

% This is the RIPE Database query service.
% The objects are in RPSL format.
%
% The RIPE Database is subject to Terms and Conditions.
% See http://www.ripe.net/db/support/db-terms-conditions.pdf

% Note: This output has been filtered.
%       To receive output for a database update, use the "-B" flag.


% Information related to '212.95.54.0 - 212.95.54.255'

inetnum:        212.95.54.0 - 212.95.54.255
netname:        INFERNO-NAME-967806
descr:          inferno.name Dedicated server customer IP
country:        DE
admin-c:        SA4597-RIPE
tech-c:         SR614-RIPE
status:         ASSIGNED PA
mnt-by:         NETDIRECT-MNT
mnt-lower:      NETDIRECT-MNT
mnt-routes:     NETDIRECT-MNT
source:         RIPE # Filtered


person:         Sogreev Anton
address:        12 Knez Mihailova
address:        apt. 18
address:        Belgrade
address:        11000
address:        Serbia
remarks:##########################################################
remarks:        ====  Inferno Solutions Customer ====
remarks:        Please report abuse incidents to  [image: Email
address protected from spam harvesters]
remarks:        Messages sent to other contact addresses may not be
remarks:        acted upon.
remarks:##########################################################
phone:          +1 619 684 2664
abuse-mailbox:   [image: Email address protected from spam harvesters]
nic-hdl:        SA4597-RIPE
mnt-by:         NETDIRECT-MNT
source:         RIPE # Filtered


person:         Simon Roehl
address:        netdirekt e. K.
address:        Kleyer Strasse 79 /Tor 14
address:        60326 Frankfurt
address:        DE
phone:          +49 69 90556880
fax-no:         +49 69 905568822
abuse-mailbox:   [image: Email address protected from spam harvesters]
nic-hdl:        SR614-RIPE
mnt-by:         NETDIRECT-MNT
source:         RIPE # Filtered


% Information related to '212.95.32.0/19AS28753'

route:            212.95.32.0/19
descr:            ORG-nA8-RIPE
origin:            AS28753
org:            ORG-nA8-RIPE
mnt-lower:    NETDIRECT-MNT
mnt-routes:    NETDIRECT-MNT
mnt-by:            NETDIRECT-MNT
source:            RIPE # Filtered


organisation:   ORG-nA8-RIPE
org-name:       netdirect
org-type:       LIR
address:        netdirekt e. K.
                Kleyer Strasse 79 / Tor 14
                60326 Frankfurt
                Germany
phone:          +49 69 90556880
fax-no:         +49 69 905568822
admin-c:        SR614-RIPE
admin-c:        WW200-RIPE
mnt-ref:        NETDIRECT-MNT
mnt-ref:        RIPE-NCC-HM-MNT
mnt-by:         RIPE-NCC-HM-MNT
source:         RIPE # Filtered


What is the best way to handle this? Send an email to , or
am I just inviting more abuse? Is there a way for apache to block these
addresses before it hits my site (apache is in front of a plone/zope
combination)? I have a robots.txt file at the root of my site...

Sitemap: http://ahsnews.com/google-sitemaps.xml
User-agent: *
Disallow: /

but it doesn't stop him from hitting me anyway.

Thanks for any suggestions you may have!

Mark
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