RE: Wireless connection problem

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Author: Bob Elzer
Date:  
To: 'Main PLUG discussion list'
Subject: RE: Wireless connection problem
Can you remove the WAP from the list, and then reestablish it as a brand new
device and set it up again ?

-----Original Message-----
From:
[mailto:plug-discuss-bounces@lists.plug.phoenix.az.us] On Behalf Of Josef
Lowder
Sent: Sunday, May 17, 2009 1:18 PM
To: Plug
Subject: Wireless connection problem

I have a strange wireless connection problem with my Qwest DSL service and
after an hour on the phone with tech support, we still don't have a
solution, so I hope one of my plug friends can help me solve it.

When upgrading from 1.5 to 7mbp dsl service about a month ago, when we
couldn't get it to work with my 2-Wire modem/router, I got the Qwest
recommended Motorola modem/router. That also proved to be a challenge to get
everything to work, but it did eventually work with my two laptops wireless
connecting okay.

Then we went out of town for a few days and I took one laptop to use while
away. It connected up to the motel wireless service and worked fine. But
since I got back, I've not been able to get it to connect to my
Qwest/Motorola modem/router. I can, however, connect to my neighbor's
unsecured linksys/cox modem/router just fine. So, I assume that there is
nothing wrong with the laptop we took on our trip, an IBM thinkpad T40 with
an internal Cisco Aironet 802.11b card.

In the control center network center, the qwest3856 SSID shows up with
5-bars signal strength, Managed operating mode, and wep-manual 40/64 bit (10
characters) encryption. But when I try to connect, it says "cannot
connect." I reconfigured the router to "no privacy" and can connect, but I
cannot connect with wep security.

What do I need to do to get this to work with a secured connection?
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