Re: OT: Problems with GoDaddy SSL cert request

Heh thanks, I'm not really looking for help, just sharing the pain and
making people aware of what might happen if they get into bed with GoDaddy.

Eric Shubert wrote:
> I've never been able to reach a real person at GD (phone or email). I
> decided to stop using them as a vendor, and transferred my registrations
> (and my customer's) to a different registrar. I highly doubt that I'll
> ever use them again for anything.
>
> I realize this doesn't help with your current problem. Sorry.
>
> Charles Jones wrote:
>
>> It shouldn't take days to get a simple $29 SSL Cert (It's not even one
>> of the expensive ones that verifies your identity). It also shouldn't
>> take days to respond to support email, or to even acknowledge receipt of
>> a fax that they requested. GoDaddy = FAIL.
>>
>> -----Original Message-----
>> From: plug-discuss-bounces@lists.plug.phoenix.az.us
>> [mailto:plug-discuss-bounces@lists.plug.phoenix.az.us] On Behalf Of
>> keith smith
>> Sent: Thursday, May 07, 2009 8:28 AM
>> To: Main PLUG discussion list
>> Subject: Re: OT: Problems with GoDaddy SSL cert request
>>
>> It may take a while to work through their system.
>>
>> ------------------------
>> Keith Smith
>>
>>
>> --- On Wed, 5/6/09, Charles Jones <charles.jones@ciscolearning.org>
>> wrote:
>>
>>
>>> From: Charles Jones <charles.jones@ciscolearning.org>
>>> Subject: OT: Problems with GoDaddy SSL cert request
>>> To: "Main PLUG discussion list"
>>>
>> <plug-discuss@lists.plug.phoenix.az.us>
>>
>>> Date: Wednesday, May 6, 2009, 4:29 PM
>>>
>>>
>>>
>>>
>>>
>>> Has anyone ever had issues with GoDaddy SSL certs? We have
>>> several with
>>> them and on Tues I purchased a cert, and after submitting
>>> the signing
>>> request I got this email:
>>>
>>>
>>>
>>> "Due to filters in our system your certificate
>>> request has been
>>> flagged for additional review. In order to proceed with
>>> your request we
>>> will need a live site to review. Please upload a site and
>>> let us know
>>> once that site is available for us to view. Alternately,
>>> you may
>>> provide a formal letter of the intended use of your site.
>>> Please make
>>> sure to include your name and signature on the document.
>>> Please have
>>> the letter faxed to..."
>>>
>>>
>>>
>>> WTF? What "filter" would flag an SSL cert
>>> request, especially when we
>>> have other domains and certs already with them? The live
>>> site is not
>>> ready yet, so I faxed them the letter of intent at 8am this
>>> morning,
>>> and as of now the cert is still pending with status message
>>> "Awaiting
>>> Live Site or Letter of Intent". I emailed their
>>> support and just got a
>>> canned response back.
>>>
>>>
>>>
>>> Yeah there is a plethora of other places I could get a
>>> cert, but
>>> getting them all from the same place makes it easier to
>>> manage renewals
>>> etc.
>>>
>>>

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