I just ran a test sending a message to myself with the character-
string "n't" in the subject line and it was not filtered to either spam
or trash.
On 10/10/08, Josef Lowder <
joe@actionline.com> wrote:
> Thank you, Lisa. That is a very helpful explanation.
>
> In this case, the example item with a single quote mark in
> the subject line went into my trash folder rather than to spam.
>
> Does the fact that this happens (with single quote marks in a
> subject line) mean that every item like that goes into either spam
> or trash for *every* PLUG forum participant who uses Gmail?
>
> Is there anything I can do to prevent every email (like this one) with
> a single quote mark in the subject line from getting trashed or going
> into the spam folder?
>
> Thanks again.
>
> Joe
>
>
> On 10/10/08, Lisa Kachold <lisakachold@obnosis.com> wrote:
> >
> > Gmail/google uses the spamav/clamav, spamd and spamassasin rating to
> > determine what is spam and what is not.
> >
> > Part of that is based on their custom signatures, which send to spam folders
> > based on "intelligent" format. This "spamav/clamav" signature is updated on
> > their servers hourly (or depending on the conf file).
> >
> > These rules are run before your filters, and can catch things with "..'.."
> > etc. URI encoding exploits and virus can attach to even the Subject line,
> > and are scraped for good reason.
> >
> > Use the Source Luke - ask Google?
> >
> > http://wapedia.mobi/en/Obnosis ||
> > http://en.wiktionary.org/wiki/obnosis | Obnosis.com
> > (503)754-4452
> > ________________________________
> >
> > Laugh at this MSN Footer
> >
> >
> > > Date: Fri, 10 Oct 2008 10:43:45 -0700
> > > From: joe@actionline.com
> > > To: plug-discuss@lists.plug.phoenix.az.us
> > > Subject: OT: Gmail filter errors
> >
> > >
> > > I've searched the 'net and tried Gmail forums, but can't find
> > > any help anywhere else, so I'll try the best source, even though
> > > this is OT.
> > >
> > > 1. Every day, I have some legitimate email that Gmail sends
> > > to spam, so I still have to go through it every day to retrieve
> > > those legitimate items.
> > >
> > > 2. Having created several hundred Gmail filters to battle this
> > > never-ending spam problem (and to try to cut down on the number
> > > of emails overrunning the spam folder that I have to scan through
> > > every day, I now find that some legitimate email is now getting filtered
> > > and sent to trash, also.
> > >
> > > So, I have been running all kinds of tests to try to figure out why
> > > this is happening. One example is a PLUG email that just went
> > > into trash with the subject: "OT: I've Been Burgled!"
> > >
> > > After examining my filters and not finding any that should have
> > > caused this problem, I tried sending a dozen different email
> > > messages to myself with various combinations of criteria to
> > > identify what might be causing the problem. I only have filters
> > > set up for From: / To: / and Subject: , so I tried every possible
> > > combination of character strings and finally narrowed the
> > > problem down to one word in the subject line that causes
> > > the errant filtering to trash of this item ... the word: "I've"
> > >
> > > I do not have the word "I've" in any of my filters. So can anyone
> > > suggest any possible reason or remedy for this anomaly?
> > >
> > > Another very strange thing about this is that when I pull up a
> > > list of all my filters and try to do a search for the word "I've"
> > > or even "Ive" I get zero hits. However, in the process of testing
> > > this, I discovered that when I search for some other words, in
> > > my list of filters, I have found that search returns several
> > > more hits for some words or names than actually appear in
> > > the list. That is really strange.
> > >
> > > For example, if I search for the name "Greg" search returns
> > > five (5) hits, but there are only two occurences of that name
> > > in my list of filters. This happens on many other words, also.
> > >
> > > Hope someone can provide some help with these problems.
> > >
> > > Google doesn't respond and I can't find any help in any
> > > Gmail forum.
> > >
> > > Joe
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