From what I can tell Grand Central is not really designed to do the many
many set. I would have to get an account for each setup and the
reliability is not great. I know several people who used and dropped
grand central for inbound calls because they would lose 5%-10% of their
calls.
________________________________
From:
plug-discuss-bounces@lists.plug.phoenix.az.us
[
mailto:plug-discuss-bounces@lists.plug.phoenix.az.us] On Behalf Of
James Mcphee
Sent: Wednesday, May 07, 2008 12:07 AM
To: Main PLUG discussion list
Subject: Re: OT - Phone: Call redirection with whisper page
Google's grandcentral might also be able to help with this. It's far
more limited, but just based on the features you requested, might be
able to do it.
On Tue, May 6, 2008 at 12:03 PM, JD Austin <
jd@twingeckos.com> wrote:
This can be achieved fairly easily using the new follow me
features in FreePBX using the call confirm option.
Essentially the called person hears the same message over and
over until the timeout is reached or they press 1 to accept the call.
JD
Paul B. Lawson wrote:
I don't know of anybody that sells this as a service,
but we accomplish a similar internal service with our asterisk PBX and
IP phones. It is programmed like an inbound call center. When a
customer calls a given number is plays a recording and asks a question.
That voice message is recorded as a wav. Then call is routed based the
inbound number that was dialed. When the call attendant (Call Center
Employee) picks up the call the wav is played then asks the employee to
press 1 to accept the call or two to decline or forward the call. After
pressing 1 the calls are connected.
It took a whole slew of programming but works well.
I don't know if http://www.trixbox.org/ could be easily
modified to support your requirements. But it's worth looking into.
Paul
From: plug-discuss-bounces@lists.plug.phoenix.az.us
[mailto:plug-discuss-bounces@lists.plug.phoenix.az.us] On Behalf Of
Bryan O'Neal
Sent: Tuesday, May 06, 2008 11:30 AM
To: Main PLUG discussion list; Arizona State University
Linux Users Group
Cc: josh@revolutioncom.com
Subject: OT - Phone: Call redirection with whisper page
I am looking for a service where I can get a number (or
a few hundred) for people to call into and then redirect that call to
another number with a preemptive recording. I would also need some
basic statistics on the calls, such as how many people called each
number and when.
Example - I put a number like 480-555-1212 on an ad for
teeth whitening and a number like 480-55-2121 on an ad for braces and
both calls get forwarded to the dentist at 480-555-8523 but when the
receptionist picks up the phone she hears a recording telling her which
number was called so she knows if they customer was looking for teeth
whitening or braces before she ever talks to them.
Any suggestions?
________________________________
---------------------------------------------------
PLUG-discuss mailing list -
PLUG-discuss@lists.plug.phoenix.az.us
To subscribe, unsubscribe, or to change your mail
settings:
http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss
---------------------------------------------------
PLUG-discuss mailing list -
PLUG-discuss@lists.plug.phoenix.az.us
To subscribe, unsubscribe, or to change your mail settings:
http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss
--
James McPhee
jmcphe@gmail.com
---------------------------------------------------
PLUG-discuss mailing list -
PLUG-discuss@lists.plug.phoenix.az.us
To subscribe, unsubscribe, or to change your mail settings:
http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss
(text/plain)