Re: How To Measure Linux Proficiency?

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Author: Joshua Zeidner
Date:  
To: Main PLUG discussion list
Subject: Re: How To Measure Linux Proficiency?
Hi Steve,

Looks like you have a somewhat principled method.

It would be great if PLUGs could help in the accreditation process
in some way by staging workshops, etc. I guess its a chicken-egg
problem though, people don't get involved because its not legitimate,
its not legitimate because people don't get involved.

I suggested staging code contests, but as is typical, doesn't go
anywhere. I think local employers would hire more local talent and
businesses may consider being Phoenix based if there was a bit of
organization there... but I have ranted enough on this topic here and
elsewhere so I will refrain.

-jmz


On 1/31/08, steve crandell <> wrote:
>
> I've been banging my head against this very issue on and off for a couple
> years now.
> Based on my own experience and that of others gained through some less than
> perfect hires (and the problems created thereby) I now use this method:
>
> First I run two interviews of increasing complexity that do their best to
> cover a wide range of linux related admin topics.
> Questions are always phrased in a way that require a few sentences to answer
> rather than...
> "Do you have any experience with NFS?"
>
> During these interviews I'll obviously will eliminate based on incorrect
> answers but more than anything I'm looking at personality, composure, body
> language and how follow up questions are answered like:
> "And if that didn't work, what would your next troubleshooting step
> be?........And what if that didn't work either?.....And...."
>
> The point is that I'm not data-mining, I'm method-mining.
> I really don't care what a person knows or what degrees or certs they have.
> I want to know:
> 1. Can they work in a team?
> 2. Can they figure out new things without having their hand held through
> every step of the process?
> 3. Will they follow through?
> 4. Etc
>
> For instance I interviewed several guys last year who ran hugely important
> systems at AT&T, IBM, CNN, and none of them made it past the first
> interview.
> Reason being that their "trouble-shooting-path" if you will, didn't extend
> anywhere beyond
> 1. Read the big red book the vendor sent us
> 2. Call the vendor
>
> Which brings me to the final interview.
>
> This 3rd interview is done entirely online and involves connecting via vnc
> to the candidate's desktop.
> The candidate is given login credentials to a server used for testing.
> Various prefab'd problems need to be fixed and tasks need to be completed.
> Most importantly, everything is open-book, open-google, open-whatever.
>
> In this interview I hope to stump the candidate so that they have to go
> search around in real time.
> That they may not know the answer immediately doesn't really matter to me.
> I get to watch them construct a complex command, or decide what terms to
> throw at google, or dig through system resources to decide what is causing a
> particular issue.
> In essence, I get to see how their thought process works as they research.
>
> Having this remote connection is the golden ticket to really figuring out if
> the person on the other end knows what they're doing.
> It can also be rather nerve racking for the candidate but there's some value
> in that also given that it's pretty important to be able to keep a cool head
> when conditions are less than ideal.
>
> -s
>
>
> Matt Graham wrote:
> From:


> Quoting Joshua Zeidner <>:


> The Question is... how does an employer measure Linux expertise
>

objectively?

> With great difficulty. (So some of them look for the RHCE label.)



> earning an advanced degree does show a person has

commitment, and should
> have a good general understanding of the

subject. But none of that is a
> guarantee. I've met a lot of

knotheads with masters degrees (in many
> fields).


> Yep. There are even a number of complete idiots with PhDs out there.

I've
> seen them; my father's a professor, so I met a number of
> ...

less-than-useful people in the department who all had PhDs.


> You find out what people know, and what they're good at, by talking to

them
> and finding out about what they've done in the past. It's not

objective by
> any means, but I think it's also less artificial than

trying to establish
> arbitrary tests or benchmarks.


> This is true. However, it's also harder to reduce this to a nice
> little

number and put it into a happy chart. I have seen researchers,
> HR

departments, bean counters, and ordinary folks just freeze up and
have a
> cow when it comes to data that has to be interpreted in a
> more

time-consuming fashion than "normal"
> data.



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