OT how to get out of a bad wireless plan

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Author: Jim
Date:  
To: Main PLUG discussion list
Subject: OT how to get out of a bad wireless plan
http://www.foxnews.com/story/0,2933,288635,00.html

Sprint Hangs Up on High-Maintenance Customers

Monday, July 09, 2007

Sprint Nextel Corp. (S) is breaking up with about 1,000 subscribers the
company finds to be too high-maintenance, according to news reports.

The third-largest wireless carrier sent letters dated June 29 to the
dumped clients stating: "The number of inquiries you have made has led
us to determine that we are unable to meet your current wireless needs,"
according to reports.

The disconnected customers called customer service an average of 25
times a month, a rate 40 times higher than average customers, according
to the Wall Street Journal.

Customers have been given until the end of July to find new service.
--


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