Re: Dell GNU/Linux survey

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Author: Alex Dean
Date:  
To: Main PLUG discussion list
Subject: Re: Dell GNU/Linux survey
der.hans wrote:
> moin moin,
>
> Dell is running a survey to find out what customers would like in terms of
> support for GNU/Linux from Dell.
>
> www.dell.com/linuxsurvey
>
> Don't forget ( like I did ) to mention that customers need Free Software
> drivers for *all* components.
>
> Also, please remember to not be rude or condescending if you want them to
> pay attention. Also remember email often appears more rude than the spoken
> word.
>
> www.dellideastorm.com
>
> I heard Dell announced support for SuSE yesterday, but I don't see it in
> the press releases.
>
> ciao,
>
> der.hans
>

I'd love to see more openness to non-commercial Linux.

Most of our Linux servers (at the Arizona Republic) are Dell. A few of
us wanted to use Debian instead of Red Hat for a few web servers. Our
Systems group checked with our Dell rep, and got back some serious FUD
about the idea. Dell only supports Red Hat Enterprise and SUSE
Enterprise. Among other things the rep said we'd be forced to "rely on
the 'community' for support". Horror!

I don't mind supporting Red Hat. They are huge contributors to Linux
development, so if we can send some of our IT budget to supporting that
work, I think it's money well spent. It just bugs me that Dell reps are
selling RH with fear tactics.

alex
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