My vote is IBM(Lenovo). Tons of community support, very good to excellent
hardware support, very good documentation and support from Lenovo. Replaced
my Toughbook with a Thinkpad (shh...don't tell Dell, I like my continued
stream of paychecks), and haven't regretted it one bit. Stands up to a hell
of a lot of abuse.
As far as the M$ tax, like others have said, it's extremely difficult to get
away from it now. I figured paying a few extra bucks was just part of
getting a top-notch box, as well as the support from Lenovo.
eric
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