MacDonalds puts pictures of food on the register buttons because the
cashiers can't read... you think people can actually count or understand
percentages?
Another shameful realization that public schools are failing, big time.
In case there are any Verizon ppl on the list.. the $ sign should give away
the actual rate of fee. Start saying "point oh oh two dollars per KB."
thanks Mike...
; )
On 12/14/06, Mike Schwartz <
mike.l.schwartz@gmail.com> wrote:
>
> You may have already seen this - I think it was /.'ed a few days ago.
> Synopsis: Some guy called Verizon to ask about their prices for
> data transfers in Canada, and he was quoted "point oh oh two cents per KB"
>
> but then they charged him $0.002 (100x as much). He went through at least
> 5 CSR's who all agreed that the rate was "point oh oh two cents per KB",
> but insisted that his bill was correct. Finally I think someone referred
> him
> to some web page where he could escalate this to someone who knows
> a milli-cent from a milli-dollar, (and knows that units matter, when
> converting
> etc., and doing math with quantities that are expressed in units). I
> think
> they finally said that the folks who quoted the price over the phone were
> wrong, and that they were going to do something about their CSRs
> (presumably to cause them to start quoting the rates correctly...)
> but that was a few days ago (11-Dec I think), and some [other?]
> guy found, TODAY, that (other?) CSR at Verizon was still chanting
> the old "point oh oh two cents per KB" chorus. I think there is a link in
> the blog, to this:
>
> http://verizonmath.blogspot.com/2006/12/12-14-2006-verizon-still-quoting-002.html
> ...which I found pretty amazing.
> WARNING: This could be a time waster. Caution! It is interesting,
> maybe even fascinating, but you might want to save it for the weekend.
> consider yourself warned...
> --
> Mike Schwartz
> Glendale AZ
> schwartz@acm.org
> Mike.L.Schwartz@gmail.com
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