Re: FW: Production Server

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Author: Eric \"Shubes\"
Date:  
To: Main PLUG discussion list
Subject: Re: FW: Production Server
Kevin wrote:
> A friend asked me the following questions, but I have no experience in this
> area. I would like to collect some PLUG input and send it back to him.
>
> Any takers?
>
> ...Kevin
>
>
> ------ Forwarded Message
> Date: Thu, 28 Sep 2006 08:21:29 -0400
> Subject: Production Server
>
> Kevin,
>
> I have some work related questions and thought you might know.
>
> We need to replace our elderly fax server here at work and have looked at
> several solutions. We have found a couple people that sell ready to go fax
> servers that are Linux servers with fax modems and HylaFAX. They are
> basically charging for the hardware and setup service since it is entirely
> open source... like i-fax.com.
>
> My questions are:
> Do you know if this is a good open source solution?


Yes, and yes it is. ;)
I have hylafax server. It works very well.

> Is there a better one?


Not to my knowledge.

> We use 4 lines (2 incoming and and 2 outgoing) and send about 500 faxes a
> day.


The only thing to be wary of is the type of modem and it's configuration
(Class 1 operation is better than Class 2). I presume the vendor will have
figured all that out.

> For a production server, is CentOS or Fedora better?


CentOS. More stable, fewer updates.

> Do you know of anyone able to setup a server of our own like this and
> willing to reliably support it (for a fee of course) if we had a problem I
> couldn't solve?


I'd be happy to.

> Thank you very much. Take care!
> Greg


There is one consideration I didn't see asked about, and that's fax client
software. There are several options. Hylafax is very flexible, but does not
include a fax client (of any significance). For windoze clients, I use
Cypheus. I don't have any linux clients at this time. Greg needs to
determine what his client requirements are, if/how faxes will be routed,
etc. Simply printing them is a slam dunk, but there is so much more that
hylafax can do, like routing to email addresses and such.

--
-Eric 'shubes'
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