Re: What are the steps to connect up to Qwest DSL?

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Author: joe
Date:  
To: plug-discuss
Subject: Re: What are the steps to connect up to Qwest DSL?
.

Now, I have a colossal mess.

After attempting to do as suggested, in the middle of the
boot-up process, the system hung up at "ppp0" and after waiting
for several minutes, I finally did <CTRL><ALT><DEL>

At which point the system said, "Stopping HardDrake" and
went through the shut-down process and I was able to try a
reboot. When I tried again, it hung up at the same point.

The boot loader (Grug or Lilo, not sure which it was) still had
a "Windows" option and since my Linux/Win4Lin boot would not work,
even though I had not previously booted into Windows, I tried that.
BAD mistake. Apparently doing that caused my previous boot loader
to be replaced by Boot Magic and now the only option I have is to
boot into Win98.

So, I tried using a Knoppix CD to boot and it shows all of my
hard drive partitions, but I don't know how to reestablish Grub
or Lilo as the boot loader.

How in the world am I ever going to solve this mess, now?

Before setting the configuration for a LAN connection, at least
I was able to boot up into my Linux system and everything worked
fine. But now, after trying to get DSL to work, my whole system
is fouled up.

So, what do I do now?

Replies/comments re some other issues are interspersed below.

------------------------
Michael Sammartano wrote:
> you need to set the linux box up as a LAN connection.
> The DSL modem will give you an IP address via DHCP.


No, it did notl

> Once you get that IP, you need to login in to the DSL modem
> and configure the modem with a username and password to
> connect to the Qwest ISP.


I never had the opportunity to do that.

> You should have received all of that info from Qwest via mail.


No, that information was not provided.

> If not call their tech support and they will help you out.


I did call Qwest tech support, and of course they said:
"We don't support Linux." But I was able to get two IP
numbers and a login name and password from them; but using
those did not get a connection.

> The main thing is being able to connect to the router/modem
> from your computer with a browser.


I was never able to do that. That was the problem.
It all showed as being connected, but it did not work.

> They may also have to provision their DHCP servers
> for your modem, much in the way that cox does with Cable internet.


I don't know what that means.

----------------------------------------
In a separate message, Der Hans wrote:
> The connect adsl is likely for when one is using an internal DSL card.
> The DSL connection is being handled by the external box.
> To the computer it's just an ethernet connection.
> Doesn't matter what's the other side of the switch.


> Did you try to just get to an outside connection
> before trying to activate the DSL connection?


Yes, I tried that and it did not work.

> /sbin/traceroute -n 129.219.13.81


I tried this and the response was "not found"

> If that works try to traceroute and ping some host by name.
> If that works try to pull up a web page or check your mail.


None of the above worked.

> You should be getting an IP address from the 2wire device via DHCP.


I did not get an IP address from the 2wire device.
When you say, "via DHCP" ... I don't know what that is.
How is one supposed to get an IP address "via DHCP"?

But now, I need to get my system back to where it was before
trying to connect to Qwest DSL totally screwed up my system.

At this point, I would be happy to pay whatever is necessary
just to get my basic system back working again as I am how
totally "OUT OF BUSINESS" and this is REALLY a serious problem.

-- 480-325-5055


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