Re: ?: Cox vs QWEST

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Author: John Seth
Date:  
To: Main PLUG discussion list
Subject: Re: ?: Cox vs QWEST
I'm on the East Side of Central (close to 32nd st & McDowell). I've
had my moment's with Cox, quite a few... sporadic up & down, bad tv
signal. But, mysteriously after I complained almost every night for a
week straight, they called me up and said something to the effect of "We
made some billing changes and have a tech out there straightening things
out for us..." (wha? ... and why wasn't this done before?)

Now, my 'net connection has been fairly solid (down once in the past
3 weeks), my tv clear, and my phone works. My 'net connection is faster,
and I believe they actually did increase the speed as they claimed, and
they also block ANY port 25 traffic (in/out), and port 80. I haven't
tried any other ports, but I hope they'd block windows ports, I don't
want my neighbor seeing my systems, not that I'd let them).

    My phone is another story, at one point they thought I cancelled my 
phone service, then I called them and screamed, and that was fixed, then 
the voicemail and "extras" had to be reprogrammed into the router my 
phone went into... add another 2 days. Again, it's fine now, and clear 
as a whistle. Someone else mentioned using their cell for Long 
Distance... I do that as well as Cox seems adamant about $.05/min for 
any long distance.


I have the full digital package, Digital TV with 100's of channels,
digital phone and Basic Internet ... $99.95 (+$20 in fees and taxes).
I'm new to AZ, and have yet to have Qwest, but I've had these problems
with almost any provider, except the one I worked for in NY. I agree
with someone else's quote with a slight modification: "they all suck,
pick the one you have the least".

Just my two, long winded, coppers...

    Tony




Kurt Granroth wrote:
> On Feb 13, 2006, at 4:12 PM, Mark Jarvis wrote:
>> 3) QWEST promises download speed of 1+ MByte/sec. (This doesn't sound
>> correct to me--I thought that DSL was slower, but . . .)
>
> That doesn't sound right. Maybe 1MBit/s or so would be more likely. I
> don't think I've ever seen any network throughput advertised in
> megabytes per second. Cox is typically thought of as the faster service
> and I think it offers 5 MBit/s. 1 MByte/s would be (roughly!) 8 MBit/s.
>
> Hrm.. now that I think of it, Cox bumped their download speed a few
> months back. I wonder if they are more than 8 MBit/s these days. I do
> know that my downloads have been noticeably faster. In the past, I was
> happy with 450KByte/s but now I often get over 600KByte/s
>
> Kurt
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