Re: cheap pricing for generic tech support?

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Author: Jeremy C. Reed
Date:  
To: plug-discuss
Subject: Re: cheap pricing for generic tech support?
On Wed, 11 Aug 2004, Robert Ambrose wrote:

> I guess magic question is how cheap is cheap?


The company told me maybe $100 flat fee for six months (or one year) per
system. (That is very cheap considering that is almost what we charge per
hour.)

> > I had a company ask me about extremely low cost tech support to be bundled
> > with Linux systems. Such as 6 month or year contracts for phone/email
> > support.
> >
> > I don't think we can provide the support needed at low-cost pricing since
> > it would be significantly less than what we already charge, plus it would
> > cover the cost of new techs if needed.
> >
> > Anyways ... do you know of any cheap tech support firms that can do 6
> > month or one year contracts for phone support for basic Linux?
> >
> > An experiences would be appreciated too.


Jeremy C. Reed

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