why does Phoenix College's pcmail refuse to accept the login…

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Author: Ronald Jacobowitz
Date:  
Subject: why does Phoenix College's pcmail refuse to accept the login password? (For a user of one of the MCCD e-mail systems)
By configuring Netscape 4 in Caldera Open Linux 1.3 to access a pcmail
e-mail account, using the same parameters as in my Win98 setup, I can
connect and reach the point at which the pcmail server asks for the e-mail
login, but "Login failed" then appears when the password is entered.
Since the same thing happens with Netscape 6 in Slackware 8.1, this is
probably not a bug in Caldera.

Is there a way to make it work?

--------

A clue that might help locate the problem is the following:


1) the alternate, web-page method of accessing pcmail via

         http://www.pc.maricopa.edu/information/index.html


choosing the WebMail option, and entering Username and Password when
prompted, also refuses to permit access, but


2) from the web page

         http://email2.dist.maricopa.edu:8080/mail/main?domain=
                                             pcmail.maricopa.edu&lan


(which requires inserting a "pc" to the left of the domain name
"mail.maricopa.edu" in the Username box), I can log in OK.