Qwest/Actiontec/Cisco/Server issues

> 8) Pulled out my Ciscos and upgraded the image on both.

What Cisco devices are these?

> Cisco 1:
> --------------
> I can connect the crossover cable directly to it and use the windows
> management software to access it. From a dos prompt I cannot ping 10.0.0.1.
> I can not access the internet. From hyperterm connected to the Cisco, I can
> ping 10.0.0.1
> (localhost) and outside addresses. I can not ping anything inside the local
> net. I find it interesting that I can access the Cisco via tcp/ip with the
> Windows
> management software however I can not ping it.
>
> Cisco 2:
> ------------
> Can use it for several minutes before it freezes up. Requires a power cycle
> to bring it back. Other than that it works great :)!
>
> --------
>
> If anyone has any ideas I sure would like to hear them.
>
> Any other hardware that maybe I could purchase to get out of this rut?